Job Description

Position Overview

The Manufacturing Technician is responsible for the reliability, performance, and upkeep of critical production equipment across the manufacturing floor. This is a hands-on, high-accountability role responsible for keeping machines operational, safe, and production-ready while minimizing downtime, protecting product quality, and supporting output across multiple business lines.

This role supports equipment used in Core Collections, Managed Accounts, and Commercial Projects, including industrial saws, industrial joiners, automatic canvas stretchers, 3-axis CNC routers, glue rolling machines, and other related manufacturing equipment. The Manufacturing Technician is expected to understand how each machine operates, identify issues quickly, troubleshoot effectively, perform repairs within scope, and take full ownership of preventative maintenance programs and day-to-day equipment care.

This is not a passive maintenance role. It requires someone who takes pride in the condition of the equipment, notices problems before they become failures, and acts with urgency when equipment performance affects safety, quality, or throughput. The right person for this role does not wait to be told there is a problem, they identify it, work to solve it, and take accountability for the long-term health and reliability of the equipment they support.

Key Responsibilities

Equipment Reliability and Production Support

• Own the day-to-day operational readiness of assigned production equipment, ensuring machines are safe, functional, and capable of meeting production demands.
• Operate, set up, adjust, and support equipment including industrial saws, industrial joiners, automatic canvas stretchers, 3-axis CNC routers, glue rolling machines, and other manufacturing machinery as required.
• Ensure equipment is consistently performing to expected standards for uptime, throughput, accuracy, and product quality.
• Respond immediately to machine-related issues that disrupt production, create quality concerns, or put delivery timelines at risk.
• Work directly with production teams to keep equipment running and eliminate avoidable downtime.
• Maintain a deep working knowledge of machine operation, machine limitations, wear points, and common failure areas across all assigned equipment.

Preventative Maintenance Ownership

• Fully own the preventative maintenance program for assigned equipment, including maintenance schedules, execution, documentation, follow-up, and continuous improvement.
• Build, maintain, and improve preventative maintenance standards, checklists, and routines for each machine.
• Perform regular inspections, lubrication, calibration, cleaning, adjustments, and replacement of wear items to prevent failures before they happen.
• Ensure preventative maintenance is completed thoroughly, on time, and to standard, not deferred, rushed, or treated as optional.
• Monitor machine condition closely and take action at the first sign of wear, instability, safety risk, or performance decline.
• Maintain accurate maintenance records and ensure all work performed is documented clearly and consistently.

Troubleshooting, Repair, and Problem Solving

• Diagnose and resolve mechanical, operational, and minor electrical issues quickly and effectively.
• Perform repairs, corrective adjustments, and component replacements within the scope of the role to restore equipment to safe and reliable operation.
• Troubleshoot recurring equipment failures and identify true root causes rather than repeatedly addressing symptoms.
• Escalate major repair needs appropriately, but remain actively involved in diagnosis, communication, and resolution until the issue is fully closed.
• Test and validate equipment after repairs or adjustments to confirm machines are production-ready and performing as expected.
• Use sound judgment to determine when an issue can be repaired immediately, when temporary containment is needed, and when equipment should be removed from service.

Equipment Stewardship and Standards

• Treat all equipment, tooling, and work areas with a high level of ownership, discipline, and care.
• Keep machines clean, organized, maintained, and inspection-ready at all times.
• Hold a high standard for machine condition and do not allow preventable neglect, poor upkeep, or unresolved equipment issues to become normal.
• Protect the long-term life of company equipment by ensuring machines are operated, maintained, and repaired properly.
• Identify gaps in machine condition, maintenance discipline, operator practices, or spare parts readiness and take action to correct them.

Safety, Quality, and Continuous Improvement

• Ensure all equipment is operated and maintained in compliance with company safety expectations, machine guarding requirements, lockout/tagout procedures, and established operating standards.
• Protect product quality by ensuring machines are set correctly, maintained consistently, and capable of producing repeatable results.
• Identify and implement practical improvements that strengthen machine reliability, reduce downtime, improve output, and lower the risk of repeat failures.
• Partner with production leadership and operators to solve equipment-related issues quickly and improve how the department runs.
• Raise concerns, recommend solutions, and drive action when equipment condition, maintenance practices, or machine performance are not meeting expectations.

What Good Looks Like in This Role

• Owns assigned equipment as if it were personally theirs and does not walk past problems, poor upkeep, or preventable risk.
• Keeps preventative maintenance current, complete, and effective without being reminded or chased down.
• Spots wear, performance decline, safety concerns, and failure risks early and addresses them before they turn into downtime or quality issues.
• Troubleshoots with urgency and discipline, working to identify root cause rather than applying temporary fixes over and over.
• Responds to production-impacting equipment issues quickly and takes accountability for getting the machine back to stable operation.
• Holds a high standard for machine cleanliness, condition, organization, and overall readiness.
• Understands the business impact of equipment failure and works with the urgency, ownership, and judgment needed to protect production.
• Does not wait for direction when there is a problem—steps in, works the issue, communicates clearly, and drives it to resolution.
• Brings forward ideas to improve machine reliability, maintenance practices, and overall department performance rather than simply maintaining the status quo.
• Can be trusted to own equipment performance, follow through on commitments, and do the work necessary to keep production moving.

Conclusion

The Manufacturing Technician is a critical equipment owner within the manufacturing operation. This role is directly accountable for machine reliability, preventative maintenance execution, troubleshooting, and protecting production from avoidable equipment failures. Success in this position requires strong mechanical ability, urgency, discipline, sound judgment, and a high level of personal ownership. The right person for this role takes responsibility for the condition and performance of the equipment every day and understands that reliable machines are essential to quality, throughput, and the success of the business.

You should be proficient in:

• Troubleshooting Skills
• CNC Machine Repair
• OSHA 10-Hour Certification (OSHA 10)
• Machine Geometry & Alignment
• Machine Setups for Production Runs
• Manual Machining Skills