Job Description

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Support production operations by delivering timely, accurate data analysis and reporting using ERP (Infor), Tableau, and Power BI to drive informed decision-making.
• Develop and maintain weekly, monthly, and quarterly scorecards used in management reviews to track performance and identify opportunities.
• Own and manage yield tracking and reconciliation processes, proactively investigating discrepancies and providing actionable insights.
• Serve as a key backup resource for Shift Data Entry Specialists and the Operational Excellence Manager to ensure seamless operational continuity.
• Collaborate cross-functionally to enhance data entry processes, improve efficiency, and strengthen data accuracy across operations.
• Provide training and guidance to supervisors, coordinators, and managers on ERP systems, reporting tools, and data utilization, increasing system adoption and effectiveness.
• Support ERP system upgrades, including implementation, user training, and troubleshooting for production teams.
• Deliver ad-hoc reporting and data analysis to support production and management needs.
• Lead and support Lean and continuous improvement initiatives, focusing on reporting optimization, automation, and process efficiency.
• Identify root causes of issues impacting production, quality, and safety, and drive corrective actions to improve performance.
• Develop and enhance automated reporting solutions to reduce manual work and improve real-time visibility.
• Build strong relationships across teams, acting as a trusted partner in operational and data-driven initiatives.
• Maintain high standards of accuracy, organization, and accountability in all data and reporting activities.
• Travel Requirements: 20% to minimal

SPECIAL KNOWLEDGE, SKILLS, AND TRAINING:

• Advanced proficiency in Tableau as a primary data visualization and reporting tool, including dashboard development, data modeling, and performance analytics
• Strong expertise in Microsoft Excel and Power BI, including pivot tables, automation, and interactive dashboards
• Experience with ERP systems (Infor preferred) and integrating data across multiple platforms for reporting and analysis
• Proven ability to leverage Tableau and other BI tools to transform complex datasets into clear, actionable insights
• Strong analytical and problem-solving skills, with a focus on data-driven decision-making
• Excellent communication and interpersonal skills, with the ability to train and support cross-functional teams
• Highly detail-oriented, organized, and self-motivated, with strong time management abilities
• Ability to work effectively independently and collaboratively in a fast-paced environment
• Demonstrated commitment to continuous improvement, operational efficiency, and data accuracy

EDUCATION and/or EXPERIENCE:

• 2-year associate’s degree (required)
• Bachelor’s Degree (preferred) but will assess prior experience and skillset to offset