Job Description

• Ensure effective manufacturing processes and conformance of finished goods to customers’ specifications by:

o Analyzing quality issues and root causes

o Resolving technical and quality issues with appropriate stakeholders with proper documentation and corrective/ preventive actions

o Training Line Inspectors and Final QC Inspectors about required quality standards

o Performing process and product audits

o Ensuring the quality of parts conform to the customers’ requirements.

o Establishing, updating and reviewing BCI

• Register and closely follow-up on customers’ feedback about quality issues by:

o Identifying the issues, troubleshooting and discussing them with the related stakeholders

o Implementing and evaluating the effectiveness of corrective actions

o Provide a fast, accurate and appropriate response to the customer about solutions and schedules

o Properly closing the issues to the customer’s satisfaction.

• Coordinate and deploy continuous improvement activities using Lean, Six Sigma and/or appropriate quality management
 tools, while conforming to our internal Schneider Production System requirements.
• Create strategies to deploy production/ management systems and tools in the work place.
• Plan, design and conduct 5S audits.
• Design and deploy employee suggestion scheme to gather new ideas from employees.
• Prepare, compile, analyze and present quality management reports.

• Motivate and inculcate a quality improvement culture within the work place

•  Bachelor Degree or Diploma in Electrical/ Electronics/ Mechanical Engineering.

•  2 to 5 years of relevant experiences, preferably in an Electromechanical/Electrical/ Electronic products’ manufacturing environment

•  Candidates with good knowledge of IEC standards, product designing, project management, FMEA, QC improvement tools, 6-sigma, statistical analysis will be prioritized.

•  Proven ability to multi-task and drive outcomes.

•  Highly focused to meet customer service and quality standards.

•  Strong communication skills.

•  Good written and spoken English.