Job Description

Hybrid’s humble beginnings started in 1997 in the back of a print shop designing, selling, and printing tee shirts. Today, Hybrid is a global apparel industry powerhouse in brand and licensing management. Hybrid provides its expertise and fully vertical operations capability – design, merchandising, development, sourcing, production, and distribution – to a broad suite of branded, licensed, generic, and private label partners. Hybrid’s full-service apparel design and manufacturing expertise extends across the apparel category, including knits, woven tops, bottoms, tees, and accessories.

As our organization has evolved, so has our philosophy of doing business. We have made concerted efforts to remove ourselves from the antiquated approach of other apparel manufacturers and doing things differently has been our focus. We are building a company ethos that breeds innovation, collaboration, integrity and excellence in customer service.

What is my role?

As a Warehouse Operations Manager, you will recruit, train, develop, communicate, retain, and lead team members to consistently exceed established goals in a dynamic operational environment. You will develop forward looking plans and turn those plans into successful execution and effective management of financial resources. The ideal candidate is an energetic, team-oriented leader, has a strong focus and commitment to customers, and dedication to excellence and innovation. 

What You'll Do

People

• Establish and sustain training for all supervisors and associates, ensuring they are competent and understand how their work relates to the company’s and customers' business objectives
• Demonstrated commitment to recruiting, hiring, training, developing and retaining high quality associates with Human Resources and other Management. 
• Establish and sustain effective two-way communication that informs and motivates as well as recognizes excellence among team members
• Responsible to develop and maintain strong and effective relationships with associates, customers, and supporting departments throughout the company with other departments to share best practices, leverage resources/assets, etc.

Operations

• Meet or exceed all internal and external customer key performance metrics and objectives
• Interact daily with internal functional departments to ensure existing and emerging customer needs are understood
• Lead team to identify operational improvements in areas such as inventory accuracy and overall warehouse operations
• Collaborate with other departments to share best practices, leverage resources/assets, etc.

Finance

• Develop and execute annual financial and operating plan (DC Rate)
• Lead the operation with integrity to meet or exceed all Business Plan targets with the Operations Management team
• Identify issues with operating metrics and P&L, and make required adjustments in a timely manner
• Ensure customer billings and associate payroll are prepared timely and accurately, the payables and intercompany charges are valid and correct, and all other activities are accurately reflected in the appropriate GL code.

Safety

• Lead a culture of safety through personal example
• Develop, execute, and assess continuous improvement plan to reduce accident and injury frequency
• Ensure each associate understands their individual role and responsibilities, as well as the group's role and responsibilities required to achieve and maintain a safe work environment
• Proactively identify and correct unsafe conditions, work processes, and behaviors
• Ensure compliance with all applicable regulatory agencies and company policies and procedures
• Coach through safety observations

Growth/Customer Experience

• Identify opportunities for continuous improvement and challenge the status quo
• Execute a process to track and record value delivered to the customer
• Identify and seize profitable business opportunities for Hybrid Apparel
• Utilize available metrics to monitor and maximize customer efficiencies and achieve cost savings.

Equipment/Assets

• Lead effort to improve equipment utilization, maintenance availability and battery life of equipment
• Contribute to equipment specification at time of implementation and renewal
• Build a strong working relationship with Transportation Carriers and other equipment vendors
• Other projects and tasks as assigned by Management

What You'll Need

• 3-5 years related Warehouse and/or Distribution Center experience.
• 3+ years managerial or supervisory experience with supervising warehouse associates in distribution center management preferred
• High School degree or equivalent work experience, required
• Bachelor's Degree in Business or Supply Chain Management, preferred
• Demonstrated Proficiency with PC computers:  Microsoft Outlook, Word, Excel, Access, PowerPoint, required
• Must have ability to connect, build rapport and supportive relationships with associates and external customers at all levels
• Must have ability to work efficiently with efficient time management and organizational skills including following-up and follow-through
• Ability to manage through a problem thoughtfully, and make decisions independently within given parameters and discretion allowed
• Demonstrated ability to execute and influence the annual financial operating plan
• Ability to drive process improvement and lead change
• Must demonstrate ownership and responsibility for running the operation with a sense of urgency
• Strong written/oral communication are required, including the ability to present in front of others, and demonstrate active listening skills
• Regular, predictable, consistent attendance record is an essential function of the job
• Flexibility required during peak season, especially to work the required schedule in order to meet deadlines and turnaround times  

Physical Requirements: 

• The successful candidate will be required to: read; communicate verbally and/or in written form; remember and analyze certain information; and remember and understand certain instructions or guidelines.

Hybrid Apparel is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.