Job Description

Position Summary

Headquartered in Ridgefield Park, N.J., Samsung Electronics America, Inc. (SEA) is a leader in mobile technologies, consumer electronics, home appliances and enterprise solutions. From our humble beginnings to our position today as a tech leader, our passion for innovation has been the common thread throughout our history. We’ve grown into one of THE most recognized global brands. We consider ourselves “relentless pioneers” that push boundaries and defy barriers. The company pushes beyond the limits of today’s technology to provide groundbreaking connected experiences across its large portfolio of products and services, including mobile devices, home appliances, home entertainment, 5G networks, and digital displays. As EPA’s ENERGY STAR® Corporate Commitment Partner, SEA is dedicated to making a positive impact on the environment through its eco-conscious products, practices, and operations.

People | Excellence | Change | Integrity | Co-prosperity

Role and Responsibilities

This role supports the development and delivery of talent development initiatives aligned with Samsung’s business and talent learning needs. As a program manager and subject matter expert, you will plan, design, and implement new and existing development programs, focusing on individual and leadership growth, culture, engagement, and retention. You will create solutions that align with the strategic plan and drive workforce development in leadership competence, functional development, and sales capability.

• Design, implement, and program manage training programs to enhance employee skills and align workforce development with business objectives. Primary areas will focus on leadership development, functional development, and sales capability.

• Conduct training needs analyses and assess training effectiveness using assessments, feedback, and metrics to identify key development areas.

• Partner with HR Business Partners (HRBPs) and business stakeholders to align learning strategies with company goals.

• Analyze learning programs and content to propose enhancements aligned with internal best practices (e.g., promotional practices, workforce retention goals).

• Actively manage development programs end-to-end, ensuring alignment with the program calendar and key communication dates.

• Implement, collect, analyze, and maintain metrics data from multiple sources (e.g., needs analysis, survey feedback, external benchmarking) to assess skill gaps and design learning initiatives that meet evolving business needs.

• Collaborate with external vendors to plan and coordinate programs as needed.

• Facilitate talent development programs in part or in full, leveraging internal SMEs and the instructional design team to share best practices and ensure alignment of initiatives.

• Communicate effectively with HR, business leaders, and cross-functional teams as needed.

Skills and Qualifications

• Bachelor’s degree in Human Resources, Organizational Development, Leadership Development, Psychology, Business Training, or a related field; an advanced degree is preferred.

• 5+ years of experience in leadership development in a corporate or industrial setting, including:

  • Program design and management in leadership competency, sales capability, and individual functional development.

  • Project management, facilitation, and learning resource management.

• Proven ability to analyze data, assess training effectiveness, and make recommendations for improvements.

• Strong business acumen and hands-on experience in planning and project management.

• Knowledge of workforce trends and in-demand skills.

• Excellent verbal, written, and interpersonal communication skills; collaborative team approach.

• Ability to thrive in a fast-paced environment, balancing speed and quality.

• Highly organized with strong attention to detail and responsiveness.

• Ability to convey complex or technical information clearly and interpret complex information from others.

• Maintain strict confidentiality and act with tact and composure

#LI-JD1

Life @ Samsung - https://www.samsung.com/us/careers/life-at-samsung/

Benefits @ Samsung - https://www.samsung.com/us/careers/benefits/

Regular full-time employees (salaried or hourly) have access to benefits including: Medical, Dental, Vision, Life Insurance, 401(k), Employee Purchase Program, Tuition Assistance (after 6 months), Paid Time Off, Student Loan Program (after 6 months), Wellness Incentives, and many more. In addition, regular full-time employees (salaried or hourly) are eligible for MBO bonus compensation, based on company, division, and individual performance.

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At Samsung, we believe that innovation and growth are driven by an inclusive culture and a diverse workforce. We aim to create a global team where everyone belongs and has equal opportunities, inspiring our talent to be their true selves. Together, we are building a better tomorrow for our customers, partners, and communities.

* Samsung Electronics America, Inc. and its subsidiaries are committed to employing a diverse workforce, and provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.

Reasonable Accommodations for Qualified Individuals with Disabilities During the Application Process

Samsung Electronics America is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you have a disability and require a reasonable accommodation in order to participate in the application process, please contact our Reasonable Accommodation Team (855-557-3247) or SEA_Accommodations_Ext@sea.samsung.com for assistance. This number is for accommodation requests only and is not intended for general employment inquiries.