Job Description

Brief Job Description: 

Responsible for ensuring that our products and services meet the highest standards of quality, reliability and safety. The ideal candidate will have a strong background in quality management, experience in the manufacture and project quality, and possess excellent leadership and communication skills.

Responsibilities and Measurement Criteria with Time investment Needed on Each: - 

(This will describe the overall core responsibilities of the role, decision making responsibilities etc.)

• Maintain and improve quality control systems and processes to ensure compliance with industry standards, regulations, and customer requirements.
• Conduct regular inspections and audits of manufacturing processes, materials, and finished products to identify areas for improvement and ensure adherence to quality standards.
• Collaborate with cross-functional teams, including engineering, program management, production, supplier quality, VOS, IS global quality, and customer service, to address quality issues and drive continuous improvement initiatives.
• Establish key performance indicators (KPIs) and metrics to measure and monitor quality performance across the organization.
• Analyze data and trends to identify root causes of quality issues and develop corrective and preventive actions (CAPAs) to address them.
• Provide training and guidance to employees on quality standards, procedures, and best practices.
• Act as Quality Management Representative for Vertiv Croatia. 
• Lead internal and external quality audits and certifications, including ISO and other relevant certifications.
• Investigate customer complaints and warranty claims, and work with the appropriate teams to resolve issues and prevent recurrence.
• Stay up to date on industry trends, regulations, and best practices related to quality management in the data center industry.

Qualifications:

Required/ Minimum Qualifications: 

• Minimum number of 8-10 years of experience in Quality + Manufacturing field.
• Bachelor's degree in Engineering, Quality Management, or a related field.

Additional / Preferred Qualifications:

• Master's degree preferred.
• Certified Quality Manager (CQM) or equivalent certification is preferred.
• Additional certifications related to quality management, such as Six Sigma, Lean Manufacturing, or ISO 9001, are a plus.
• Strong knowledge of quality management principles, methodologies, and tools, such as Six Sigma, Lean Manufacturing, and Statistical Process Control (SPC).
• Experience with quality management systems (QMS), such as ISO 9001.
• Excellent analytical and problem-solving skills, with the ability to analyze complex data and identify root causes of quality issues.
• Strong leadership and interpersonal skills, with the ability to effectively communicate and collaborate with cross-functional teams.
• Detail-oriented and highly organized, with the ability to manage multiple projects and priorities simultaneously.
• Knowledge of regulatory requirements and industry standards applicable to the data centers industry.

Physical & Environmental Requirements: - (To be used majorly for manufacturing jobs.)

• None

Time Travel Needed: 

• up to 15%

The successful candidate will embrace Vertiv’s Core Principals & Behaviors to help execute our Strategic Priorities.  

OUR CORE PRINCIPALS:  Safety.  Integrity. Respect.  Teamwork.  Diversity & Inclusion.

OUR STRATEGIC PRIORITIES

• Customer Focus
• Operational Excellence
• High-Performance Culture
• Innovation
• Financial Strength

OUR BEHAVIORS

• Own It
• Act With Urgency
• Foster a Customer-First Mindset
• Think Big and Execute
• Lead by Example
• Drive Continuous Improvement
• Learn and Seek Out Development
• Promote Transparent & Open Communication

At Vertiv, we’re on a mission to empower the people that will power the future. From a simple swipe to life-changing medicines, from push notifications to generative AI. We design, manufacture, and service the products and solutions that keep the world connected.  With $6.9 billion in revenue, a strong customer base and global reach spanning nearly 70 countries, we are uniquely positioned to deliver greater value to our customers and create new opportunities for our people. 

Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to [email protected]. If you are interested in applying or learning more about this role, please visit the company’s career page located on Vertiv.com/Careers

Work Authorization

No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.