Description

Quality Manager

POSITION PURPOSE:

Under the direction of the Director of Operations, the Quality Manager is responsible for planning, monitoring, and maintaining the Quality & Environmental Management Systems.

ESSENTIAL FUNCTIONS:

Assist executive management with the development of the corporate quality plan.
Create and sustain a culture that is based on continuous improvement.
Quality management of the company’s products including developing and managing measurement systems that incorporate Customer’s View of Quality, in-process manufacturing, and machine capability.
Customer Corrective Actions
Customer and 3rd Party Audits
Oversee and direct the overall quality direction of the corporation and the effectiveness of management systems including AS9100, ISO9001, ISO14001 and all other accreditations.
Establish a positive relationship with our customers and become their “trusted advisor”.

RESPONSIBILITIES:

This list of responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities as management deems necessary. Employees are and will be held accountable for all duties of the job.

Evaluating suppliers including production capability, reviewing all quality systems (ISO 9001), supplier appraisals and machine shop surveys, and identifying improvement opportunities.
Analyze data to evaluate current processes and process changes.
Manage customer corrective actions as well as customer audits.
Manage the day-to-day quality issues in all areas of the plant.
Manage the Defective Material and CAPA processes.
Exhibit strong verbal and written communications skills (job requires frequent communication with engineers, purchasing, and service providers).
Ensure procedures and guidelines are incorporated into fabrication/inspection/surveillance process.
Job will require domestic travel, approximately <20%.
Manage Quality staff.
Must be quality conscious and continuously look for quality improvements.

REQUIREMENTS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills and/or abilities required.

5+ years’ experience as a Quality Manager / Engineer at a facility managed under ISO standards
5+ years’ experience in a manufacturing quality assurance environment
Strong background in manufacturing processes is required
Strong problem solver, and skilled in metrology
Competent with MS Office Suite and ERP software applications
Excellent communication and organizational skills
Knowledge of scrap measurements, rework measurements, customer specific performance measurements, vendor performance measurements, gage repeatability and reproducibility measurements (GRR’s)
Exhibit core values of integrity and accountability
Maintain a clean, orderly and efficient work area
Demonstrates ability to read, write, speak, hear and interpret documents and instructions from both verbal and written English.
Strong attention to detail, problem solving, time management and interpersonal skills
Possess knowledge of gage maintenance and calibration
Regularly required to use hands to handle, feel or operate objects, tools or controls and to reach with hands, arms and feet
Frequently required to talk and hear, to stand, walk or sit; to balance, stoop, crouch and kneel
Occasionally required to push, pull and/or safely lift various pieces of equipment or parts weighing up to 50 pounds safely
Vision abilities (corrective or non) include close range, distance, color, peripheral, depth perception and the ability to adjust focus
Ability to understand and comply with all company, safety and quality policies and procedures and advocate ISO system standards

WORKING CONDITIONS:

The work environment characteristics described here are representative of those an employee may encounter while performing the essential functions.

Exposure to moderate noise
Temperature variances
Exposure to fumes, chemicals and airborne particles