Job Description

POSITION SUMMARY 

The Manager, Hematology Recruitment and Retention is responsible for the management and administration of programs, studies, and initiatives designed to strengthen the hematology workforce and engage trainees across the career continuum. This role focuses on assessing the needs of ASH members, particularly medical students, residents, and fellows, and contributing to training, outreach, and recruitment and retention efforts that address those needs. 

ESSENTIAL DUTIES AND RESPONSIBILITIES 

• Leads the ongoing development and expansion of the ASH Ambassador Program, including: 
  • Tracking Ambassador and Junior Ambassador engagement and participation; providing timely guidance and resources; ensuring compliance with program expectations; and collecting and reviewing post-event reports and documentation. 
  • Managing the Ambassador application and onboarding process.
  • Developing agendas and coordinating content for Chair meetings and Oversight Subcommittee calls. 
  • Managing the development, coordination, and execution of materials and logistics for the in-person Ambassador retreat. 
  • Collaborating with the Communications department to promote and market the program. 
• Supports the Senior Manager, Hematology Recruitment and Retention with the day-to-day administration of the Hematology-Focused Fellowship Training Program (HFFTP), including: 
  • Participating in calls with program leadership and ensuring timely follow-up on action items.
  • Tracking, monitoring, and supporting compliance with annual survey requirements.
  • Responding to program-related inquiries and providing accurate, timely information.
  • Assisting with the planning and execution of the in-person retreat. 
• Serves as the main liaison with the Operations and Meetings departments to implement administrative tasks such as scheduling calls, organizing in-person workshops, processing honoraria and travel reimbursements, and preparing meeting materials. 
• Manages the planning, coordination, and logistics for ASH’s Careers in Hematology Mentorship Training Program (CHAMP) - Malignant, including: 
  • Serving as the primary liaison for applicants, reviewers, and program leadership. 
  • Supporting the mentor-mentee matching process alongside program leadership. 
  • Collaborating with program co-directors to develop the in-person retreat and virtual meeting agendas. 
  • Managing the logistics and execution of the in-person retreat. 
• Provides program management support for the development and implementation of a new ASH program, Horizons in Hematology, designed to educate medical students, residents and fellows about the field of and careers in hematology, including: 
  • Playing a key role in the development and management of a new online platform to educate learners and foster professional networking opportunities. 
  • Collaborating cross-functionally with internal teams to develop, coordinate, and launch program content. 
  • Supporting the program Chair and Working Group, including developing meeting agendas and coordinating communications.
• Supports the Senior Manager in the administration of national hematology workforce studies. 
• Coordinates with the Communications department and external vendors to secure promotional materials and merchandise. 
• Liaises, attends, and represents ASH at select national medical conferences throughout the year. 

QUALIFICATIONS, KNOWLEDGE SKILL REQUIRED 

• Bachelor’s degree in business administration, public administration or other related field
• A minimum of 5 years of program management experience
• Knowledge of graduate medical education 
• Broad understanding of the Accreditation Council for Graduate Medical Education (ACGME) and American Board of Internal Medicine (ABIM) requirements and initiatives that affect hematology training in the United States
• Experience managing communities of practice and/or learning communities
• Detail-oriented, with excellent organizational and follow-through skills 
• Excellent oral and written communication skills including active listening and ability to synthesize information from diverse audiences (i.e., colleagues, members, and volunteers)
• Excellent customer service skills including ability to deescalate problems with a calm demeanor, diplomacy, and humor (when appropriate)
• Experience and proficiency in the use of databases; working knowledge of Salesforce preferred
• Proficient in Microsoft Office applications, including Word, Excel and PowerPoint 
• Experience in handling confidential information 
• Prior experience in a not-for-profit environment preferred
• Strong project management skills

PHYSICAL REQUIREMENTS 

• Requires ability to speak audibly and listen actively
• Requires ability to use computers, telephones, and other office equipment
• Requires periodic out-of-town travel

The American Society for Hematology (ASH) is dedicated to cultivating a workplace that prioritizes fairness, respect, and equal opportunity for all employees. We maintain a strict non-discrimination policy and are committed to treating each other with dignity, regardless of race, color, sex, religion, age, sexual orientation, gender identity or expression, national origin, disability, genetic information, pregnancy, veteran status, or any other characteristic that is protected by federal, state, or local laws. Our goal is to foster an inclusive environment where everyone can thrive, contribute, and achieve their full potential.