Job Description

Position Overview

We are seeking a hands-on Maintenance Technician to support a major manufacturing customer in the Rockford, IL area. This is an excellent opportunity for someone with an industrial maintenance, electrical, mechanical, or machine troubleshooting background who wants to develop their skills working with advanced CNC laser cutting and press brake equipment.

In this role, you will work exclusively at one customer facility, serving as the primary on-site technical representative for a leading manufacturer of industrial laser cutting and metal fabrication equipment. You will work closely with the customer's operations, maintenance, and plant leadership teams to troubleshoot equipment issues, perform preventative maintenance, assist with installations, and minimize machine downtime.

This is a highly independent position where professionalism, communication, and problem-solving are just as important as technical ability. You will have direct access to experienced technicians and ongoing support while developing expertise in sophisticated industrial machinery.

No prior experience with laser cutting or press brakes is required! The company is willing to invest in training the right individual and provide extensive hands-on development with senior technicians.

Why Consider This Opportunity?

• No travel: Work at the same customer facility every day without the demands of traditional field service travel.

• Advanced technology: Gain hands-on experience with sophisticated CNC laser cutting and press brake machinery.

• Extensive training: Receive approximately six months of structured, hands-on training from experienced technicians.

• Career growth: The company has a strong history of promoting internally, with opportunities to advance into technical leadership, sales, account management, technical support, and other positions.

• Long-term opportunity: Start on a contract-to-hire basis with the opportunity to transition into a permanent position.

Key Responsibilities

• Troubleshoot, diagnose, maintain, and repair industrial machinery and equipment.

• Support advanced CNC laser cutting machines and press brakes.

• Perform preventative maintenance to minimize unexpected equipment breakdowns and downtime.

• Diagnose electrical, mechanical, hydraulic, and control-related issues.

• Assist with new equipment installations, testing, and commissioning.

• Work directly with customer maintenance personnel, operators, and plant leadership to address equipment concerns.

• Communicate equipment issues, repair timelines, and recommendations professionally and effectively.

• Proactively identify potential equipment problems and recommend corrective actions before failures occur.

• Escalate technical issues when necessary and collaborate with senior technicians for additional support.

• Maintain a high level of customer service while representing the company as its primary on-site technical contact.

Qualifications

• At least 2 years of experience in a manufacturing environment with exposure to industrial machinery, maintenance, troubleshooting, or equipment repair.

• Foundational electrical knowledge, including 480V, three-phase systems, motors, sensors, and industrial controls.

• Strong mechanical aptitude and troubleshooting abilities.

• Excellent communication and customer service skills.

• Comfortable working independently and interacting directly with plant leadership and maintenance teams.

• Self-motivated, proactive, dependable, and confident making decisions.

• Ability to remain calm and professional in high-pressure situations.

Additional experience that is highly desirable:

• Hydraulics and hydraulic systems.

• CNC laser cutting machines or press brakes.

• Machine tools such as plasma cutters, punch presses, and metal cutting or bending equipment.

• Industrial automation and automated manufacturing equipment.

• Field service or equipment service experience.

• Technical degree, associate degree, or certificate in Mechatronics, Industrial Maintenance, Electrical Technology, Automation, CNC/Machining, or Mechanical Technology.

Training & Development

This position offers an extensive training program designed to develop your expertise in advanced laser cutting and press brake technology.

• Begin with approximately two weeks of onboarding and training at the company's North American headquarters in Hoffman Estates, IL. Hotel accommodations and meal per diem are provided.

• Complete approximately 4–6 months of hands-on training alongside experienced senior technicians specializing in laser and press brake equipment.

• Attend two additional formal technical training courses at the Hoffman Estates facility throughout the year.

• Receive ongoing technical support and mentorship as you develop into an independent technician.

Schedule & Work Environment

• First shift: 6:00 AM – 2:30 PM, Monday through Friday.

• Up to 10 hours of overtime per week, primarily during the week, with occasional weekend work.

• Occasional second-shift coverage may be requested, approximately once per month.

• 100% on-site at one customer facility in Machesney Park, IL.

• No overnight travel or regular customer-to-customer travel.

**Location: Rockford, IL **

Compensation: $30–$32/hour (flexibility up to $33–$34/hour for highly qualified candidates)

Schedule: 1st Shift, Monday–Friday, 6:00 AM – 2:30 PM

Travel: None – 100% on-site at one customer location

You should be proficient in:

• Mechanical Troubleshooting Skills
• 120/208/240/480 Voltage Systems
• Hydraulics Experience
• CNC Machine Repair
• Electrical Troubleshooting
• Industrial Electrical Experience
• Hydraulic Systems & Components
• Equipment Diagnostics & Troubleshooting
• Mechanical Systems & Component Repair
• Equipment Installation & Wiring
• Equipment Repair & Maintenance
• Troubleshooting CNC Machines