Job Description

The Equipment Service Technician provides excellent technical services and customer service experiences maintaining strong relationships with manufacturers, suppliers, and sales representatives. As such, you must be a positive, energetic leader who excels in working in a collaborative environment.

What we offer:

• Benefits (dental, medical, life, vision and health insurance and more)

• Mileage reimbursement & phone bill reimbursement

• $50 daily per diem

• Work laptop & extensive training provided

Key Duties & Responsibilities:

• Perform all on-site installation, repair, maintenance, and troubleshooting tasks providing instructional training to customers

• Continual training of equipment and resources necessary to perform the functions of the department

• Attend Branch and Technical Service meetings scheduled by Service Manager or Branch Mgr.

• PLC troubleshooting experience

• Consistently deliver excellent customer service experiences by offering knowledge, advice, and answering questions and concern

• Manage excellent vendor relationships by providing timely communications, problem-solving, and site visits key suppliers when necessary

• Coordinate with VP of Sales and Sales Representatives to provide excellent customer support

• Diagnose errors or technical problems by visual and auditable inspection of machines and determine proper solutions

• Dismantle machines and equipment to gain access to and resolve issues

• Diagnose, install, and repair electrical apparatus such as transformers and wiring, electrical, electronic components of machinery and equipment

• Produce timely and detailed service reports

• Monitor work procedures, work schedules, and expedite workflow

• Create and submit a completed expense report each month

• Assist with office / warehouse needs as time permits

You should be proficient in:

• Electrical Schematics
• Electrical Troubleshooting Skills
• Mechanical Troubleshooting Skills
• 120/208/240/480 Voltage Systems
• Electrical Troubleshooting
• Electrical Repair
• OSHA 10-Hour Certification (OSHA 10)

Machines & technologies you'll use:

• Programmable Logic Controller (PLC) (Allen Bradley)