JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Job Description

Lobby Ambassador – JLL

What this job involves:

Join JLL as a Lobby Ambassador and become the face of extraordinary guest experiences at our Del Rey, CA campus. This role is perfect for service-oriented professionals who thrive on creating memorable moments and fostering a welcoming, hospitality-focused environment. You'll be an integral part of our facilities team, supporting clients and guests while coordinating essential services across the organization.

As a Lobby Ambassador, you'll blend customer service excellence with operational coordination—from planning engaging employee events and wellness initiatives to managing vendor relationships and site-wide communications. Your knack for multitasking and attention to detail will shine as you create newsletters, track expenses, coordinate procurement, and ensure seamless day-to-day operations.

What your day-to-day will look like:

Deliver exceptional guest and client experiences through proactive service and hospitality
Plan and execute employee engagement events, wellness programs, and special occasions from start to finish
Serve as the on-site point of contact during meetings and events, coordinating vendors and resolving issues
Create and distribute professional communications including newsletters, announcements, and presentations
Manage site-wide calendars and communications across multiple platforms
Coordinate procurement activities and maintain accurate financial records, including expense tracking
Generate work orders for custodial, maintenance, safety, and security needs
Support reception, mail services, office supply management, and building access coordination.

Required Qualifications:

1-2 years of customer service and facility service experience
Passionate People Person: You excel at creating experiences that exceed expectations
Excellent Communicator: Professional verbal and written communication skills; fluency in English required
Tech-Savvy: Proficient in Microsoft Office Suite (Teams, Excel, PowerPoint, Word, Outlook) and comfortable with calendaring tools
Skilled Multitasker: Ability to prioritize shifting priorities while maintaining accuracy and elevated service standards
Flexible & Positive: Adaptable attitude when managing dynamic daily responsibilities
Strong organizational skills for newsletter creation, expense report submission, and spend tracking.

Preferred Qualifications:

Experience with event coordination and vendor management
Familiarity with facilities management systems and work order platforms
Background in hospitality or corporate campus environments.

Location:

Del Rey, CA

Work Shift:

1st Shift (8:00 AM – 5:00 PM PST)

Salary/ Comp:

$42,200 - $53,600 annually

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Estimated compensation for this position:

42,200.00 – 53,600.00 USD per year

This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Location:

On-site –Los Angeles, CA

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

401(k) plan with matching company contributions
Comprehensive Medical, Dental & Vision Care
Paid parental leave at 100% of salary
Paid Time Off and Company Holidays
Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.

Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.

Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

California Residents only

If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal information. If you are viewing this on a mobile device you may want to view the CCPA version on a larger device.

Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Accepting applications on an ongoing basis until candidate identified.