Life Safety Service Representative, Electronic

Johnson Controls

Location Pin Icon
Cranberry Township, PA

Job Description

As posted by the hiring company

Job Overview:

Build your best future with the Johnson Controls team

As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard – your next great opportunity is just a few clicks away!

What we offer

Competitive salary and commission / bonus plan

Paid vacation/holidays/sick time - 15 days of vacation first year

Comprehensive benefits package including 401K, medical, dental, and vision care - Available day one Union leave out benefits

Extensive product and on the job/cross training opportunities With outstanding internal resources

Encouraging and collaborative team environment

Dedication to safety through our Zero Harm policy

Company vehicle, Tools and Equipment to complete all jobs

Providing Scheduling and management support

JCI Employee discount programs (The Loop by Perk Spot)

Check us Out: A Day in the Life of the Building of the Future

What you will do

Our continued growth has produced a need for a talented Life Safety Service Representative, Electronic to join our team. In this challenging and rewarding role the responsibilities will include professionally representing the Company with respect to the promotion and sale of Electronic Fire Service offerings to various customers and end users within assigned territory and accounts. This is a Field Sales Representative position responsible for selling Electronic Services (Moves, Adds and changes) to assigned customer base (geography or account).

How you will do it

  • As a Sales Representative you will manage the entire sales process, from uncovering opportunity, developing solution/value proposition, preparing design, creating contract, negotiating terms, closing opportunities, and providing on-going customer service through service delivery.

  • Work with other sales, technical, design engineering, service, support, and management to meet customer needs.

  • Assume Account Representative / Account Management responsibility including the provision and/or coordination of services (installation, customer training, etc.) to assure complete customer satisfaction.

  • Quickly identify and qualify opportunities with excellent sales, presentation, and closing techniques

  • Determine customer needs and develop a sales strategy to gain customer understanding of company product offerings.

  • Conduct building surveys to support the development of estimates.

  • Develop and maintain an active proposal backlog that will support achieving the designated sales plan.

  • Develop financial justifications, prepare proposals, make presentations, and perform necessary follow-up for successful closing of the sales.

  • Close sales to meet or exceed sales plan objectives.

  • Investigate and resolve customer problems in regard to delivery dates, billings, financing and other related matters.

  • Maintain established accounts through regular customer contact in pursuit of additional sales.

  • Perform periodic market investigations within as assigned territory to develop new applications; provide sales forecasting for assigned territory.

  • Maintain correct and complete records of all sales related activities.

What we look for


  • Highly Self-motivated and success driven

  • High energy level with a focus toward customers and a strong desire to succeed.

  • High degree of self-discipline.

  • Strong written and oral communication.

  • Good organizational skills, attention to detail, excellent communications skills and ability to persuade and close sales required.

  • Ability to obtain appropriate licenses required by national, state and local codes.

  • Minimum of 3-5 years of success


  • Bachelor degree in Marketing, Business, or Engineering preferred.

  • Ability to obtain NICET certification within the first 12 months of employment

  • Experience working with electrical contractors, ability to read blueprints and wiring diagrams desirable.

  • Computer experience including familiarity with Word, Excel, and job costing systems, Microsoft and Oracle programs preferred

Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.