Job Description
Job Overview:
Are you a natural leader who loves developing other supervisors and team members? Do you have a knack for maintaining high standards while building positive team culture? Can you balance multiple locations while ensuring consistent quality and service? Are you experienced in analyzing business data and driving results? Do you thrive in a role that combines hands-on leadership with strategic thinking?
If you answered "YES!" to these questions, keep reading – this could be your perfect role!
As Lead Supervisor, you're the bridge between strategy and execution across multiple locations. You'll mentor other supervisors while ensuring our high standards for quality and service are consistently met.
Who We Are
At our family of bakeries, we're dedicated to creating exceptional baked goods and memorable experiences for our communities in Allen Park, Ann Arbor, Grosse Pointe and Sterling Heights. Our multi-site approach allows us to serve diverse neighborhoods while maintaining consistent quality and values. We believe in fostering genuine connections with our guests and team members, creating an environment where everyone feels valued and supported. Our mission is to bring joy to every celebration through handcrafted excellence, and we're looking for a leader who shares this passion across all our locations.
We Believe In
🤝 Servant's Heart - We put others first in everything we do, from supporting our teammates across all locations to ensuring every guest leaves with a perfect product for their celebration.
🏆 Spirit of a Champion
- We take pride in our work across every location and help wherever needed, constantly looking for ways to improve our operations and guest experience.
💫 Genuine Connections
- We build real relationships with our guests and each other across all sites. We're more than just bakeries – we're a family that celebrates together and creates meaningful relationships in every community we serve.
📣 Open Communication
- We believe in transparent, honest dialogue at all levels across all locations. Everyone's voice matters, whether you're at Allen Park, Ann Arbor, or supporting our other locations.
✨ Attention to Detail
- We treat every product like it's being made for our own family. From maintaining consistent quality standards to ensuring operations run smoothly across sites, we take pride in the details that make each location special.
😊 Bring the Joy
- We believe in spreading happiness across all our communities, whether it's making someone's celebration extra special or bringing positive energy to each location.
⭐ Do the Right Thing
- We empower our team to make decisions that put people first, always striving to do what's right across all our operations.
A Day in the Life
Morning:
Review performance metrics across locations
Connect with Assistant Lead Supervisors to align on daily priorities
Conduct store visits to observe operations and coach team members
Ensure quality standards are being met in cake production
Provide hands-on support during peak periods
Afternoon:
Lead training sessions for team development
Review and optimize inventory levels across locations
Analyze sales data and adjust production plans
Collaborate with Operations Manager on strategic initiatives
Coach Assistant Lead Supervisors on performance management
Evening:
Ensure closing procedures are executed properly
Review daily reports and prepare action plans
Plan upcoming schedules and staffing needs
Document team member progress and development needs
What We Will Teach You
Nothing Bundt Cakes' proven operational systems
Advanced leadership and coaching techniques
Multi-unit management strategies
P&L analysis and financial management
Inventory optimization methods
Performance management best practices
Brand standards and quality control
Community engagement strategies
Perfect Fit for
Current retail or food service team leads ready to grow
Shift supervisors seeking more responsibility
Detail-oriented leaders who love developing others
Operations-focused professionals with guest service passion
Problem-solvers who enjoy supporting team success
Early birds who enjoy morning leadership shifts
What You Bring To The Table? Basic Requirements
1-3 years of leadership experience in retail or food service
High school diploma/GED (post-secondary education a plus)
Strong interpersonal and communication skills
Basic business math and computer proficiency
Problem-solving and organizational abilities
Food safety certification (or within 30 days)
Flexible to work various shifts including mornings, evenings, and weekends
Physical Requirements: Must be able to stand for extended periods, capable of lifting up to 50 pounds, and able to move throughout the bakery
Why You'll Love Working With Us
Competitive Compensation: $19-21/hour based on experience and proven management capabilities
Comprehensive Training: You'll undergo training at all four bakery locations to ensure you understand each site's unique characteristics and operations
Career Growth: Join a growing company with opportunities for advancement and professional development across multiple locations
Flexible Leadership Role: Manage your time across locations while having the autonomy to make decisions that drive results
Supportive Environment: Work with passionate teams who are committed to excellence and helping each other succeed
Community Impact: Be part of multiple communities and help create memorable moments for families and businesses across our service area
Employee Benefits: Discounts on our delicious products and flexible scheduling to support work-life balance
Ready to Lead?
If you're excited about the challenge of leadership and want to make a meaningful impact across our bakery family, we want to hear from you! Apply now and tell us about your experience and what makes you perfect for this unique leadership role.
Click "Apply Now" to start your journey as our Assistant Lead Supervisor. We review applications daily and respond quickly to qualified candidates who demonstrate required experience.
We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees across all our locations.
Benefits
Compensation: $19.00 - $21.00 per hour
Employee discounts
Health insurance
Opportunity for advancement
Paid time off
Training & development
