Job Description

OBJECTIVE / PURPOSE  

Manages the production activities in assigned area by directing and participating in the timely fulfillment of customer orders in the central packing area.   Assists the Fulfillment Manager in day-to-day assignments as needed. These include but are not limited to seasonal field collection of living specimens up to several days per week, pre-packing kit components, and assembling kits.

MAJOR RESPONSIBILITIES AND FUNCTIONS

• Coordinates work activities of fulfillment personnel to facilitate the production of quality products and fulfillment of customer orders.
• Reviews packing needs and schedules in order to plan fulfillment operations.
• Monitors fulfillment operations to ensure optimum conditions for maintaining quality products.
• Coordinates and assist the Fulfillment Manager with monitoring and procuring materials necessary for completion of work orders or production.
• Some outdoor work, including the seasonal field collection and processing of living specimens (such as moss) will be required up to several times per week.
• Coordinates and participates in hands-on production activities and monitors quality.
• Responsible for ensuring operational performance of tape machines, packing dispensers, label printer, and packing station computers, and communicating with manager when maintenance is required.
• Works with company systems such as MRP, Microsoft Systems, etc. 
• Interacts with others to obtain or relay information and assist in problem solving.
• Assists in maintaining up to date SOPs for areas of responsibility.
• Participates in periodic physical inventory.
• Coordinates activities required for maintaining clean and safe work environments and communicates any issues with manager.
• Where applicable, maintains appropriate hazmat records for the area of responsibility.
• Responsible for training and cross-training of individuals in areas of responsibility as directed by manager.

• The Live Biology Group has seasonal variation in labor needs. As a result, employees are expected to help in other areas as needed. Live Biology is a living materials, laboratory, and manufacturing facility. Employees may be asked to help in areas with living materials, with outside field or collecting work, and in various laboratory work areas.
• All lab coordinators and section leads are expected to be on call 2-3 weeks per year with after-hours/weekend service for medicinal leech orders.
• Other duties may be assigned as directed by supervisor.

• Some evening, holiday, and weekend work may be required.

POSITION REQUIREMENTS

Education:  High School Diploma or GED

Experience: One to three months of related experience and/or training required. Experience working in a high-stress, multi-functional role required. Fulfillment experience is helpful, but not required.

Specialized Training/Skills:  Strong communications skills, the ability to plan and organize work schedules, and functional computer skills required.