Job Description
Job Overview:
The Building Center, Inc.
Job Title: Maintenance/Service Technician Lead
Reports to: Corporate Maintenance Manager
FLSA Status: Hourly, Non-Exempt
Region: Gastonia, NC
Summary:
Responsible for leading a regional team of maintenance/service technicians who service production equipment, facility maintenance, and basic fleet vehicle issues. The top priority is preventative maintenance and corrective repairs on all production equipment to minimize downtime.
Job Duties & Responsibilities:
- Lead a team of 1-3 maintenance/service technicians:
- Receive the first call on emergency repairs to production equipment or facilities
- Receive direction primarily from the Maintenance Manager and Director of Safety, Procurement, Fleet and Machinery.
- Support 3-5 regional locations (within a couple of hours driving distance of home station)
- Schedule machine preventative maintenance with team members and/or with vendors
- Schedule and direct daily tasks with regional maintenance team
- Receive phone calls from location leadership and operators about broken or damaged equipment/machinery; Proceed to fix or schedule repairs
- Gather quotes on large/expensive parts and repairs
- Order parts and services, as necessary.
- Ensure maintenance team has the correct parts and tools for the job
- Enforce OSHA and Company safety requirements with the maintenance team and report operational safety needs/opportunities to local and Maintenance leadership
- Repair and Preventative Maintenance of Production Machinery to include:
- Electrical Diagnostics (contactors, overloads, PLCs)
- Diagnosis and Repair of Mechanical Breakdowns
- Wiring Installation and Repair
- Preventative Maintenance
- New equipment installation
- Facilities Maintenance Tasks, including:
- Plumbing Repairs
- Electrical Repairs (lighting, outlets, switches, etc.)
- Periodic inspection and repair of critical building systems
- Minor structure and functional repairs and improvements to building and yard infrastructure
- Fleet vehicle support:
- Minor fleet repairs and improvements to fleet vehicles (delivery trucks, forklifts, etc.)
- Preparation of new vehicles for deployment in the fleet
- Delivery of new/transferred vehicles to various Company locations in NC and SC
- Demobilization of older vehicles and equipment that will be sold/retired
- Installation, troubleshooting, and upkeep of delivery vehicle GPS/ELDs/Cameras and support equipment and parts
- Add/remove employees from programs as needed. (Samsara, JJ Keller, Alarm system, Wex, Dude Solutions, etc.)
- Collaborate with Fleet Supervisor to ensure drivers ELD logs are in compliance as needed.
- Ensure daily, weekly, monthly, annual equipment and machinery PMs are completed.
- Organize and maintain local maintenance shop/workspace.
- Support IT team by running and terminating data cable and other hardware as necessary.
- Support special projects as necessary
- Performs other duties, as assigned
Required Knowledge/Skills/Abilities:
- Character traits:
- Honesty
- Sense of urgency
- Customer service focus
- Creative problem solving
- Ability to collaborate as part of a team
- Respect for all team members, fellow employees, vendors, and customers
- Professional demeanor in behavior, verbal and written communications, and appearance
- Working knowledge in the following areas, with some type of previous professional/educational experience:
- Preventative maintenance scheduling and execution
- Machinery in Industrial and/ or Commercial environments
- Electrical diagnostics and repair, including:
- Reading wiring diagrams and schematics
- Experience with single phase and 3 phase systems
- Experience with:
- Both Low and High voltage (AC and DC, 12V up to 480V)
- Pneumatic Systems
- Hydraulic Systems
- Mechanical Devices (gearboxes, clutches, bearings, belts, pulleys, etc.)
- Welding and Fabricating
- Experience operating various types of industrial equipment (forklifts, scissor lifts, Moffetts, etc.)
- Must have and be able to keep a NC/SC Class C drivers license
- Experience using a computer (laptop and/or desktop), smartphone, tablet, the internet, and applications and web services.
Preferred Knowledge/Skills/Abilities:
- People leadership experience in a maintenance or production environment
- Certifications and training in electrical, hydraulics, welding, pneumatics, fabrication, etc.
- Safety experience and certifications in lockout/tagout, confined spaces, hazardous materials, CPR/AED/First aid
- Experience with installation and maintenance of vehicle camera and GPS devices/systems
- Specific production machinery maintenance experience with door manufacturing, truss manufacturing, automated saw, CNC, woodworking equipment
- Have a valid and current CDL-A or CDL-B license
- Experience with maintenance related administrative computer applications/systems (parts ordering and cataloging, preventative maintenance and corrective repair tracking, etc.)
Work Environment:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Typical work schedule is Monday – Friday, full-time at 40 hours per week.
- Occasional company paid travel will be required, including infrequent overnight stays.
- While performing this job’s duties, the employee is regularly required to stand, walk, use hands, and reach with hands and arms.
- The employee is occasionally required to sit, climb, balance, stoop, kneel, crouch, or crawl.
- The employee must frequently lift and move up to 70 pounds.
- The employee is regularly exposed to moving mechanical parts and outdoor weather conditions.
- The employee is frequently exposed to wet or humid conditions (non-weather).
- The employee is occasionally exposed to work in high, precarious places, fumes or airborne particles, and vibration.
- The noise level in the work environment is usually loud.
Benefits:
- 401(k)
- 401(k) Match & Profit Share
- Health Insurance
- Dental Insurance
- Vision Insurance
- Disability Benefits
- Company-paid & Voluntary Life Insurance
- Health Savings & Flexible Spending Accounts
- Paid Time Off
- Referral Program
- Technical Training Opportunities Available
ABOUT THE ORGANIZATION
Founded in Charlotte in 1977, The Building Center, Inc. has grown from a single location into one of the largest privately held lumber and building materials dealers in the United States. Nearly five decades later, we remain family-owned and family-driven, guided by the same commitment we started with: to be our customers’ most valued building partner.
With more than 200 trucks on the road and a strong network of divisions strategically located throughout the Carolinas, we deliver consistent, reliable service to builders across the region. Our divisions include:
- South Carolina: Easley, Columbia, Holly Hill, Georgetown
- North Carolina: Rock Hill, Boone, Monroe, Ocean Isle Beach, Pineville, Gastonia, Greensboro, and Mebane
Our regional strength allows us to purchase and sell branded and commodity products at competitive prices, while tailoring our inventories to match local building practices, architectural trends, and the unique needs of each market. Beyond supplying materials, we provide a full range of manufacturing support—including truss plants in North and Central North Carolina, millwork and door shops in the Triad and Charlotte metros, and custom fabrication in Pineville, where we also craft specialty products like reclaimed lumber flooring, cabinetry, mantles, and siding.
What makes The Building Center truly different is our culture and our people. We believe construction is, at its heart, a people business—built on relationships, trust, and hard work. Our values of service, integrity, and dependability guide us in every interaction, whether we’re serving customers, supporting our communities, or developing our employees.
When you join The Building Center, you become part of a company with deep roots, a bold vision, and a culture where you can grow, contribute, and make a real impact. Together, we’re not just delivering materials—we’re helping to build communities, futures, and lasting success.
Equal Employment Opportunity & Reasonable Accommodation
The Building Center, Inc. is an Equal Opportunity and Affirmative Action Employer. We consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, protected veteran status, or disability, in accordance with federal, state, and local laws.
We are committed to providing reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act Amendments Act (ADAAA). If you require an accommodation to apply for a position, please contact us at (704) 889-8182 or [email protected].
