Job Description

Lab Support Technician – Bentonville, AR

Intertek, a leading provider of quality and safety solutions to many of the world’s top-recognized brands and companies, is actively seeking a Lab Support Technician to join our Softlines team in Footwear testing laboratory located in Bentonville, AR USA. This is a fantastic opportunity to grow a versatile career in Footwear and consumer products testing industry.

Intertek's Softlines Testing services enable retailers, brands and manufacturers of textiles, apparel, fashion accessories, footwear and home textiles to ensure the safety and quality of their products. Intertek performs softlines testing on items ranging from fabric samples to finished products, including apparel and footwear for children and adults (pajamas, sweaters, jeans, outerwear) and home furnishings (bedding, curtains, furniture fabric, rugs). We help ensure our customers meet consumer demand for high quality, minimize reputational risk, reduce environmental impacts and protect the interests of retailers, brands, textile manufacturers and consumer safety. Intertek is continually innovating and evolving to reduce risk for consumers, brands and organizations in every sector and industry around the world. We go beyond Testing, Inspection and Certification of products: we are a Total Quality Assurance Provider to industries worldwide. Our Purpose: Bringing quality, safety, and sustainability to life.

What are we looking for?

The Lab Support Technician reports to the Lab Manager and is responsible for assisting production staff with completion of assigned tasks. 

Tasks are related to the performance of physical and color fastness testing on footwear products and may include specific assignments related to sample handling and preparation, inventory, filling and disposing of samples, assisting with looking for client samples and general housekeeping. 

Shift/Schedule: 8:00 AM to 4:30 PM, Central Time, Mon thru Fri

Salary & Benefits Information:

The base wage or salary range for this position is $17.00 per hour to $20.00 per hour. Individual compensation packages are based on a variety of factors unique to each candidate including skill set, experience, qualifications, and other job-related reasons.  

In addition to competitive compensation packages, when working with Intertek you can expect benefits including medical, dental, vision, life, disability, 401(k) with company match, generous vacation / sick time (PTO), tuition reimbursement and more. 

What You'll Do:

Listed examples are illustrative and representative of the tasks required of this position and are not intended to be complete or exclusive. Duties may include the following:

• Receive samples at the laboratory delivered by carrier or customer at the laboratory or picked up from the stores. 
• Responsible for capturing as received photos, create inward record for the samples in the LIMS.
• Should organize and save the information and documents pertaining to the incoming samples in the shared network drive/internal tracker.
• Responsible for moving samples, packages within the laboratory.
• Responsible for preparation of test specimens by either cutting, drilling, pressing, buffing or other hand tools.
• Responsible for collection of tested and remanent samples from the laboratory and store them in warehouse.
• Responsible for returning of samples which includes sample collections, packaging and shipping through carriers as required by the lab and the customers.
• Responsible for disposal of samples after the storage period as per standard process. 
• Support in the general maintenance and verification schedule of lab equipment and facilities.
• Responsible to maintain general cleanliness and upkeep of the laboratory.
• To carry out the above responsibilities, and all others which may be assigned, in a manner demonstrating support for and adherence to the Company’s Safety Policy and Procedures, Quality Policy and Procedures, Ethics Policy, Environmental Management System, Vision and Strategy, and to exercise good judgment, common sense, and diplomacy in so doing
• Perform other duties as required

Minimum Requirements & Qualifications:

• High school education or equivalent required. 
• Microsoft Office experience, including Word, Excel and Outlook
• Must be a team player with a “can do” attitude
• Possess a valid unrestricted driver’s license and the ability to operate a motor vehicle in the performance of the official duties of the position
• Ability to lift/carry up to 49 pounds
• Ability to stand for prolonged periods of time
• Ability to utilize basic shop equipment and hand tools
• Model Intertek’s 10X Energies at all times within the work place, practicing business the right way
• Be aware of, and adhere to, safety practices and policies to ensure your own safety, as well as the safety of others who may be affected by your actions at work
• Ability to work in fast-paced, multi-tasking environment with shifting priorities and demanding deadlines
• Must be detailed-oriented and able to effectively prioritize and organize workload, with efficient time management 
• Ability to communicate and interact effectively in verbal written and presentation formats
• Must possess the fundamental technical and administrative skills required to perform the job duties
• Must be customer focused and quality driven
• Ability to travel as business needs dictate
• Ability to stand and work for prolonged periods of time

Preferred Requirements & Qualifications:

• Prior experience in any testing lab

Intertek: Total Quality. Assured.

Intertek is a world leader in the Quality Assurance market, with a proven, high-quality business model and a global network of customer-focused operations and highly engaged subject matter experts. With passion, pace, and precision we work to exceed our customers’ expectations, while engaging with our employees to be 10X in their performance and professional growth.

Intertek is a drug-free workplace. As a condition of employment, certain positions may be required to pass a pre-employment drug test based on the type of work that will be performed.

We Value Diversity

Intertek’s network of phenomenal people are our greatest assets, and the diversity they bring fuels our success. Intertek is an Equal Employment Opportunity Employer that values inclusion and diversity. We take affirmative action to ensure all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.

For individuals with disabilities who would like to request accommodation, or who need assistance applying, please email [email protected] or call 1-877-694-8543 (option #5) to speak with a member of the HR Department.

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*Intertek does not accept unsolicited approaches from agencies and will not pay a fee for any placement resulting from the receipt of an unsolicited resume.