Job Description

Job Description

Division:          Crosby Longview

Department:    Operations     

Title:                 Operations Manager

Reports to:     General Manager - Longview

Level/Grade:  

Job Code:        

Type of Position:   Full Time

FLSA Status:   Exempt

Shift:                First

Job Summary

This role is responsible for managing all aspects of a product manufacturing by serving as the principal day-to-day point of contact for all things related to manufacturing, quality and delivery, and measuring SQDIP across the facility.  In addition, this role will manage the pace and momentum of the operations, and push for timely decisions on key issues and providing true accountability for action items and deadlines.  Serving as the architect for success this role will continuously provide focus and direction on what matters most, and search for and highlight best practices or potential disconnects that could destroy value or create risk. The person in this role will personally drive the change by being directly and principally involved in the subject matter of major issues so that this role helps manage the “white space” and dependencies by identifying issues and then coordinating and communicating resolutions to all involved.

Principal Duties and Responsibilities (*Essential)

1. Champion safety initiative within the operating functions to ensure employee safety
2. Demonstrates an action-biased culture of continuous improvement to identify and improve Key Performance Indicators (KPIs), in the areas of operations, quality, customer service, finance, and people.
3. Establish and maintain the Lean Management System (tiered daily management systems, Gemba walks, and leader standard work) and other tools to transform the culture.
4. Drives operational integration through kaizen events that improves and builds operational excellence capabilities across business processes.
5. Provides active and aggressive leadership in problem-solving efforts on key projects to improve operations, quality, reduce cost and eliminate waste.
6. Tracks impact and progress milestones, recognizes key partners and holds leaders and himself/herself accountable.
7. Perform resource planning, financial assessments, and capacity modeling, ensuring all operations can meet the evolving needs of the long-range manufacturing plan
8. Report Daily to Senior Management on Floor Status, Maintain KPI’s for management review
9. Monitor employee and team performance, offering coaching, training, and feedback for improvement
10. Collaborate with cross-functional teams to align operations with business goals and strategies
11. Develop and implement operational strategies to achieve business objectives
12. Develop team to solve day-to-day operational issues and reach short- and long-term performance goals
13. Deliver effective change leadership, driving business changes while minimizing people impact
14. Provide active and positive leadership in the effort to drive the cultural across the facility

Special Location/Position Requirements: 

Job Specifications (Work Experience, Skills, Abilities, etc.) 

• Knowledge of and “hands-on” experience with project management and implementing TPS-based business systems using the following tools is desired:
  • Solid Team Leadership abilities
  • Lean Leadership (Daily Management, Leader Standard Work, and Gemba Walks).
  • Value-stream mapping
  • Expertise in problem-solving utilizing a formal program/process (experience with A3 format)
  • Exceptional consulting skills, especially in situations requiring persuading, negotiating, resolving conflict and advising
  • Ability to adapt quickly to new environments, understand underlying business principles, assess target audience, make strong recommendations, follow through with execution and results
  • Able to drive strategic thinking and continuous improvement in both operational and non-operational areas, including connecting the cross-functional resources to remove waste along the extended value streams.
  • Skilled in teaching improvement concepts and principles to diverse audiences from senior management to front-line staff

• Strong mechanical aptitude and be detail oriented.

Education Requirements:

BA/BS degree in engineering, science, operations or business required, MBA a plus.

Physical Demands/Environmental Conditions:

Normal office conditions.  Office may be located in a multi-level office building.  Job demands may require long periods of sitting, telephone work, and/or computer work, as well as interaction with other people.     Normal office conditions include walking, standing, bending, kneeling, climbing stairs, lifting, driving, and/or traveling.

Frequent exposure to shop conditions, which are variable depending on the task assigned, but are generally dirty.  Is subject to shop noise.  Involves extensive standing and walking.  Skin and eyes are subject to drying and irritating fumes, vapors, and solutions controlled to OSHA standards.  Works both in and outdoors, normally indoors, with sometimes dusty or confining work areas when in the shop/lab.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job.  They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.