Job Description

Description

Jr. Account Manager

Pico Rivera, CA

Description

Bay Cities, an Employee Owned Company, is the leading creative packaging and display partner to brand marketers, retailers and e-commerce. Our passion, experience, technology and consumer insights move product and drive sales.
 

Our Mission

Our Passion Powers Your Product

Our Values

Creativity: Our ideas create Client success.

Passion: We have heart with a Customer Service attitude.

Integrity: We honor our business & planet with sustainable practices.

Responsible: We own it!

Safe: Our safe work habits protect us all.

Fun: We take our work seriously- not ourselves!
 

SUMMARY

The Sales Associate generates and qualifies leads from marketing activity to develop new pipeline for the sales teams. The Sales Associate supports revenue growth by working in conjunction with sales representatives on specific strategies and activities.
 

JOB FUNCTION/PURPOSE

• Maintains communication lines with sales team for all lead generation campaigns. Works with Marketing Management to evaluate the success of proposed campaigns based on past performance. 
• Engaged with a training program to further develop, build and support your knowledge of corrugated manufacturing.
• Builds and maintains relationships with sales force to understand and serve their needs as a first-line of support on all leads, systems, and applications.
• Supports driving sales growth and revenue with new and existing customers through generation of leads and various prospecting activities.
• Identifies prospective clients online and in CRM to target appropriate contact people and captures relevant information. Collects, tracks and summarizes performance and customer data. 
• Researches matters relating to account assignments, contracts, opportunities/quotes, booking transactions, and/or accounts receivables. 
• Assembles presentations and prepares sales reports at the direction of the Sales Team. Informs sales team of key dates and criteria of marketing programs.
• Serves as a liaison and coordinates processes to involve relevant members of sales, marketing, design, operations and the sales team. 
• Drives process improvement initiatives across the sales organization that will enhance sales force productivity and efficiency.
• Drives planning efforts for customer visits, sales training events and Sales Meetings. Assists the sales team with developing sales forecasts; Assists with customer meetings and sales calls.
• Develops thorough understanding of Bay Cities capabilities, products and services and represents the organization at appropriate functions.  
• Organizes and prompts sales executives with appropriate activities (i.e. follow up calls, prospect visits, client outreach, etc.).
• Follows-up in a timely fashion and thoroughly qualifies marketing and sales leads. 
• Uses CRM system to assist in reporting pipeline and prospecting activities.
• Remains knowledgeable of market and industry trends, competitors, and leading customer strategies.
• Represents the Company as part of the Sales Group at trade shows as needed.
• Develops and delivers sales presentations alongside Account Executives; understands and clearly articulates Bay Cities value proposition.
• Develops a deep subject matter knowledge of all Bay Cities solutions and their use in practical business settings.
• Performs other duties as assigned.

Requirements

Requirements

EDUCATION, EXPERIENCE & COMPETENCIES

• BA/BS in Business related field preferred.
• 1-3 years sales/sales support or customer service experience considered.
• Experience in the corrugated, display or packaging industry a plus.
• Strong understanding of direct/database marketing and analytics.
• Intermediate Computer Skills Utilizing MS Word, Excel, PowerPoint and CRM tools.  
• Strong typing skills and proficiency in English, grammar, and proofreading skills to ensure quick and accurate data entry.
• Ability to effectively speak and present in front of small or large groups.
• Proven ability to maintain confidentiality of company and customer records.
• Excellent solution selling skills while being able to work with all departments and all levels of management.
• Ability to work with diverse personalities across the organization.
• Strong internal customer service skills; ability to respond in a prompt, polite and efficient manner. 
• Valid Driver's License with DMV evidence of good driving record and reliable transportation.

Core Competencies

• High ethical standards. Models and supports organization’s goals and values; adapts to changing conditions; demonstrates persistence and overcomes obstacles. Consistently conducts themselves in an honest and trustworthy manner. Does not pursue their own individual objectives to the detriment of company goals. Sets an example for others to follow. Does the right thing.
• Demonstrates energy and passion about what they do and knows how to balance work and fun. Is generally optimistic and upbeat; fun to be around. Has a strong belief and zeal for the industry, the job, and the company. Conveys energy and intensity at work with a capacity for keeping others enthusiastic and involved.
• Operates with a customer service orientation internally and externally. Works to positively build the Bay Cities brand in everything he/she does. Builds strong, positive relationships with all stakeholders.
• Acts as an owner of the business and instills that same attitude and level of action in others proactive in taking responsibility for all outcomes/results and avoids ‘pointing fingers’. Helps to create and maintain a strong feeling of belonging in the immediate and overall team.
• Regularly involves others in decisions that affect their job or work environment. Demonstrates co-operation and trust with colleagues and teams across organizational boundaries. Participates as a team player and establishes strong working relationships to deliver positive results.
• Strong project management skills, including the ability to prioritize, balance, and manage multiple efforts with strong results/goal orientation.  Uses time effectively, prioritizes and organizes work flow; can orchestrate multiple activities at once. Agility and personal adaptability with the ability to successfully manage multiple priorities with a high sense of urgency in a rapidly changing environment.
• Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work. Learns quickly when facing new problems; a relentless and versatile learner; open to change; strives for continuous improvement of self and processes.
• Excellent communication (oral and written) and interpersonal skills with the ability to convey information and ideas in a variety of media, tactful, confident, at all levels, internal and external. Must have strong interpersonal skills and ability to manage multiple projects in a rapidly changing environment.       

OTHER

• US Persons Only (US citizens, lawful permanent residents, refugee or asylee – all require proper identification and documentation).
• Up to 25% travel required.
• Physical and Environmental Requirements:  While performing the duties of this Job, the employee is regularly required to talk or hear. The employee is frequently required to stand and sit. The employee is occasionally required to walk and reach with hands and arms. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision and color vision.
• Work environment includes front-office and manufacturing in California.  The noise level in the work environment is usually moderate.
• Pre-Employment Verifications: Must pass background and reference checks, drug screen, and physical examination prior to employment.  
• Bay Cities Corporation is an Equal Opportunity Employer.  M/F/D/V
• In accordance with our company’s duty to provide and maintain a workplace that is free of known hazards, all employees are required to provide proof of their full vaccination status for COVID-19.  If the applicant has not been fully vaccinated, they may request an accommodation for religious or medical reasons if they submit the proper form and turn it in with proper documentation.  If the exemption is approved, the employee must submit to weekly COVID testing as a condition of employment.  If you are not willing to be fully vaccinated and/or submit to weekly testing if your request for an accommodation is approved, you are not eligible for hire.