Job Description
Job Overview:
Lead Plumbing Service Technician - Journeyman Plumber
Location: Alpharetta, GA
Pay:$30–$40/hour
- Commissions, Bonuses, and Additional Employer-Paid Benefits
About the Opportunity
A growing residential plumbing company in the Alpharetta area is seeking an experienced Lead Plumbing Service Technician to join its team. This role is ideal for a skilled plumber who enjoys diagnosing and repairing plumbing systems, building lasting customer relationships, and contributing to a company that values professionalism, teamwork, and career growth.
The ideal candidate has experience independently managing a service truck, providing exceptional customer service, and identifying repair, maintenance, and replacement opportunities while delivering honest recommendations homeowners can trust.
Responsibilities
Diagnose, repair, service, and maintain residential plumbing systems.
Troubleshoot plumbing issues, identify root causes, and provide effective solutions.
Perform routine maintenance and plumbing inspections.
Repair and replace water heaters, fixtures, faucets, toilets, disposals, and other plumbing components.
Diagnose and repair leaks, drain issues, water lines, sewer lines, and gas piping as applicable.
Educate customers on repair, replacement, and preventative maintenance options.
Identify opportunities for system upgrades and plumbing replacements when appropriate.
Document work performed, equipment information, and customer recommendations.
Maintain a clean, organized service vehicle and work area.
Communicate effectively with customers, dispatch, and team members.
Participate in ongoing training and assist with mentoring junior technicians as needed.
Respond to emergency service calls as required.
Equipment & System Experience Preferred
Tank and tankless water heaters
Water filtration and water softening systems
Drain cleaning equipment
Sewer and water service lines
Toilets, faucets, fixtures, and garbage disposals
Sump pumps and sewage ejector pumps
Gas piping
Leak detection equipment
Camera inspection equipment
Qualifications
4+ years of residential plumbing service experience preferred.
Experience independently managing a service truck.
Valid driver's license with a clean driving record.
Strong diagnostic, troubleshooting, and customer service skills.
Ability to effectively communicate repair and replacement options to homeowners.
Journeyman License
Ability to pass a background check and drug screen.
Physical Requirements
Ability to lift heavy equipment and materials.
Ability to work in crawl spaces, attics, basements, and confined spaces.
Ability to climb ladders, kneel, bend, and perform physical labor throughout the day.
Ability to work in varying weather conditions when necessary.
What We Offer
$30–$40/hour based on experience
Commission opportunities and performance bonuses
Additional employer-paid benefits
Company-provided service vehicle
Ongoing training and career advancement opportunities
Supportive team culture with opportunities for long-term growth
Stable, year-round work with a growing company
If you're a dependable, customer-focused plumbing professional who takes pride in delivering quality workmanship and building trust with homeowners, we'd love to hear from you.
