WTAE-TV, the ABC affiliate in Pittsburgh, PA., is looking for an IT Manager to join our station. You will help oversee the IT operations at our station and work with a collaborative team in a fast-paced environment. The IT Manager performs daily maintenance on computers, virtual systems, network infrastructure, printers and provides user support. You will report to the Assistant Chief Engineer.

WTAE-TV is a multi-platform local media leader. Our engineering team enjoys world-class technology and understands how it supports our overall mission to inform, entertain, and support our local communities. Put your IT Knowledge to good work by supporting an extraordinary team at WTAE Television. Make your hard work count towards something good for your community and your team. The IT role in television is challenging and creative, but never boring. Know that your work mattered at the end of the day.

Responsibilities

IT Managers should be focused on customer service, with exceptional interpersonal and communication skills, with thorough knowledge of the below items:

Network topology, switching, connectivity, and segmentation
vLAN understanding and IP Management
VMware & Virtual systems & Management
Cisco Hyperflex Virtual Systems Management & Understanding
Wireless Connectivity & usage policies – Hearst, Hearst Guest
Security Management
Enterprise and web-based applications
Deep understanding of file share permissions and inheritance
Knowledge of Microsoft Windows desktop and server operating systems
MFA & Systems Access
Active Directory Management & Understanding – Quest Active Roles
Service Now functions and Service Catalog – ITIL Worker Interface / End User Interface
User On-Boarding and New User Setup in SNOW
WSUS Server Update System
Rubrik Backup Systems
ENPS Systems & WEB Access
Bitcentral Production Systems
Streaming & OTT efforts
Software Compliance & Licensing
VPN Access
Deploy desktops, updating software, repairing broken hardware, and other level 1 functions

Qualifications

Good analytical & technical problem-solving skills
Must be able to work under pressure in a fast-paced environment with constant deadlines
Good interpersonal and communication skills, positive attitude, team player
Ability to maintain corporate standards, policies, and procedures
In-person attendance is required
May be required to be “on-call” outside of normal working hours

Diversity Statement

At Hearst Television we tell stories every day. Stories about people of all cultures, backgrounds, perspectives, and identities, that’s why behind the scenes, we believe in being an organization as diverse and varied as the audience we reach, ensuring that the content we create is more compassionate, and more representative of the communities we serve.

Benefits

Hearst's benefits programs are modern, flexible and designed to focus on you. As a Hearst employee, you and your spouse or partner or dependents would have access to the following benefits:

Medical | Dental | Vision
401(k) matching
Emotional Wellness Support
Paid Time Off
Paid Parental Leave
LGBTQ+ Health Services
Additional benefits to meet your and your family's needs