Job Description

WTAE-TV, the ABC affiliate in Pittsburgh, PA., is looking for an IT Manager to join our station. You will help oversee the IT operations at our station and work with a collaborative team in a fast-paced environment. The IT Manager performs daily maintenance on computers, virtual systems, network infrastructure, printers and provides user support. You will report to the Assistant Chief Engineer.

WTAE-TV is a multi-platform local media leader. Our engineering team enjoys world-class technology and understands how it supports our overall mission to inform, entertain, and support our local communities. Put your IT Knowledge to good work by supporting an extraordinary team at WTAE Television. Make your hard work count towards something good for your community and your team. The IT role in television is challenging and creative, but never boring. Know that your work mattered at the end of the day.

Responsibilities

IT Managers should be focused on customer service, with exceptional interpersonal and communication skills, with thorough knowledge of the below items:

• Network topology, switching, connectivity, and segmentation
• vLAN understanding and IP Management
• VMware & Virtual systems & Management
• Cisco Hyperflex Virtual Systems Management & Understanding
• Wireless Connectivity & usage policies – Hearst, Hearst Guest
• Security Management
• Enterprise and web-based applications
• Deep understanding of file share permissions and inheritance 
• Knowledge of Microsoft Windows desktop and server operating systems
• MFA & Systems Access
• Active Directory Management & Understanding – Quest Active Roles
• Service Now functions and Service Catalog – ITIL Worker Interface / End User Interface
• User On-Boarding and New User Setup in SNOW
• WSUS Server Update System
• Rubrik Backup Systems
• ENPS Systems & WEB Access
• Bitcentral Production Systems
• Streaming & OTT efforts 
• Software Compliance & Licensing
• VPN Access
• Deploy desktops, updating software, repairing broken hardware, and other level 1 functions

Qualifications

• Good analytical & technical problem-solving skills
• Must be able to work under pressure in a fast-paced environment with constant deadlines
• Good interpersonal and communication skills, positive attitude, team player
• Ability to maintain corporate standards, policies, and procedures
• In-person attendance is required
• May be required to be “on-call” outside of normal working hours

Diversity Statement

At Hearst Television we tell stories every day. Stories about people of all cultures, backgrounds, perspectives, and identities, that’s why behind the scenes, we believe in being an organization as diverse and varied as the audience we reach, ensuring that the content we create is more compassionate, and more representative of the communities we serve. 

Benefits 

Hearst's benefits programs are modern, flexible and designed to focus on you. As a Hearst employee, you and your spouse or partner or dependents would have access to the following benefits: 

• Medical | Dental | Vision
• 401(k) matching
• Emotional Wellness Support
• Paid Time Off
• Paid Parental Leave
• LGBTQ+ Health Services
• Additional benefits to meet your and your family's needs