Job Description

Inside Sales Representative 

Classification – Non-Exempt

Reports to – Inside Sales Manager
 
JOB DESCRIPTION

Summary/Objective
 
 The Inside Sales Representative position is responsible for providing customer service assistance to customers. This position reports to the Inside Sales Manager. 

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Translation, quote and sales order entry
2. Working with other departments to satisfy customer’s needs
3. Training on product knowledge and markets
4. Customer research and field sales coordination
5. Quotation follow up and customer relationship development
6. Collaboration with supply chain partners 

 Competencies

1. Customer/Client Focus.
2. Computer Skills
3. Strong Communication Skills – Written and Spoken
4. Positive Attitude
5. Willingness to Learn
6. Ability to work in team based selling structure
7. Highly organized and attentive to detail with ability to Prioritize & Multi-task
8. Competitiveness
9. Ability to handle a fast-paced environment
10. Calm, Professional, Courteous and Motivated
11. Excellent Math skills

Supervisory Responsibility

This position has no supervisory responsibilities.

Work Environment

This job operates in a clerical, office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.  

Physical Demands

This is a largely sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand on a stool as necessary.  

Position Type and Expected Hours of Work

This is a full-time position. Typical days and hours of work are Monday through Friday, 8:00 a.m. to 5:00 p.m. or 9:00 a.m. to 6:00 p.m.  However, position may require flexibility in work hours.

Travel

No travel is expected for this position.

Required Education and Experience

1. High school diploma or GED.
2. Previous Sales, Customer Service or related experience

Preferred Education and Experience

1. College Degree

Additional Eligibility Qualifications

None.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.