Job Title

Inside Sales Rep, Image Guided Therapy Devices (Nashville TN, Bothell WA, Colorado Springs CO, Plymouth MN)

Job Description

As an Inside Sales Specialist with our Image Guided Therapy Devices team, you will be an integral member for enabling service sales for both contracts and time and material. In this role, you will work closely with sales and field service engineers to provide price quotes for service agreements as well as parts and labor for non-contract customers.

Your role:

Quote service agreements and billable work orders for laser systems
Build, retain and expand customer relationships using internet, telephone, email and other inside-based means.
Working closely with Sales teams to manage opportunities and win deals.
Responsible for registration and reporting of sales activities within the sales tools provided: Sales Force and NetSuite
Contact customers via telephone and/or email to new accounts as well as being responsible for the timely response to any incoming leads in order to develop opportunities.
Route qualified opportunities to the appropriate sales team members for further development and closure.
Up to date completion of administrative duties in relation to role including but not limited to system notes/updates, customer service follow-up, customer collections, credit/debit requests, etc.
Manage inbound calls by returning calls within 24 hours following up with appropriate person either internally or externally.

You're the right fit if:

Associate’s degree
2+ years professional experience in a related Customer Service or Sales position
2+ yrs of MS Office
Must exhibit strong communication skills, verbal and written, to allow individuals to communicate effectively via the phone and via email responses to internal/external customers
Ability to multitask effectively to allow individuals to provide maximum productivity to the team, through efficient and effective use of time
Experience in processing parts order requests is highly beneficial to the role
You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position
Familiarity with Sales Force and NetSuite

How we work together

We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company’s facilities. Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations

This is an office based role.

About Philips

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.

Learn more about our business.
Discover our rich and exciting history.
Learn more about our purpose.
Learn more about our culture.

Philips Transparency Details

The pay range for this position in Colorado Springs CO and Nashville TN is $26/hour to $40/hour.

The pay range for this position in Plymouth MN is $27/hour to $42/hour.

The pay range for this position in Bothell WA is $29/hour to $45/hour.

The actual base pay offered may vary within the posted ranges depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity.

In addition, other compensation, such as an annual incentive bonus, sales commission or long-term incentives may be offered. Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more. Details about our benefits can be found here.

At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case.

Additional Information

US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.

Company relocation benefits will not be provided for this position. For this position, you must reside in or within commuting distance to Bothell WA, Colorado Springs CO, Nashville TN, Plymouth MN.

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This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates. Interested candidates are encouraged to apply as soon as possible to ensure consideration.

Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace.