Inside Sales Professional


Location Pin Icon
New Castle, DE

Job Description

As posted by the hiring company

Job Overview:


Miner, Ltd. is an industry leading, dock & door service and equipment solutions provider with branch-based operations across the country. Miner is part of the OnPoint Group, awarded the “Best Managed Company” for 2020 by Deloitte and named to the Inc. 5000 list of fastest-growing companies for the 7th consecutive year.

Miner drives down the cost of warehousing and material management operations, saving customers revenue and time by understanding their business, finding efficiencies in their operation, providing faster systems’ repairs, and delivering expertly executed scheduled maintenance. For more than 20 years, Miner has consistently delivered professional emergency maintenance service, equipment analysis and proactive maintenance solutions to companies throughout North America. Miner solutions leave our customers more time to focus on their core business – not on the business of maintenance and material management.

Job Summary

The Inside Sales Professional will be responsible for generating quotes from leads that our sales team and service professionals produce. This role requires to be in the office which is in New Castle, Delaware. This work is all commercial or business-to-business (B2B).

Key Job Responsibilities

  • Prepare equipment sales price quotes. Furnish sales proposals including quotes, lead times, delivery charges, etc.
  • Engage with clients over the phone and discover their needs and manage sales deals.
  • Keep close tabs on the status of customers, detailing their needs, tracking discussions, and regularly following up.
  • Manage the sales process - targeting top prospects, identifying client solutions, negotiating.
  • Act as a "solutions expert" consultant in helping partners with their unique critical business issues and strategic initiatives.
  • Update company CRM to provide visibility and effectively communicate activity.
  • Attend company training programs and accompany other associates or managers during ride along to learn job skills.
  • Calculating correct job costs & market-based pricing for solutions.
  • Other job duties assigned by supervisor.

Key Performance Measurements

  • Management observation regarding attitude, diligence, team contributions, and willingness & ability to learn new skills and information.
  • Other key metrics prescribed by Miner Corp leadership, resulting in positive customer and Company impact.


  • Inside Sales experience. 1-3 years, preferred.
  • Customer Service experience, required. Minimum 2 years.
  • Industrial Sales experience is preferred. Minimum 1 year.
  • Must have superior telephone etiquette.
  • Strong communication skills, both written and oral.
  • Ability to thrive in a fast paced, technology driven, service environment.
  • Proven organizational and planning skills.
  • Ability to prioritize and handle multiple projects.
  • Basic knowledge of accounting processes.
  • Experience using Microsoft Office Products: Outlook; Excel; and Word.
  • Able to work without supervision. Occasionally, will work in a team environment.
  • Ability to work with individuals from diverse backgrounds and with diverse needs and across remote offices.
  • High School Diploma or GED is required.
  • The selected candidate will be required to pass a criminal history background check.

*This job description is subject to change at any time.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to wear approved Personal Protective Equipment (PPE), carry tools, use hands to maneuver, handle or feel, and hear and talk. The employee frequently is required to walk and reach with hands and arms. The employee is occasionally required to stand and stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move tools and equipment up to 50 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. Employees must maintain a high level of self-awareness about their surroundings due to the high level of high voltage AC/DC power in the work environment.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The work is performed in various locations, including warehouses, distribution centers, manufacturing plants, refineries and hospital settings. Employees may occasionally work with co-workers’ side-by-side with a moderate level of activity being performed. Exposure to high voltage AC/DC power is very common in many work environments. The noise level in the work environment is moderate to high.

Miner Ltd. considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, genetic information, marital or veteran status, or any other legally protected status.