Job Description
Job Overview:
In this Role, Your Responsibilities Will Be:
- Provides leadership to a team of Inside Sales Engineers to meet stated Sales goals for the group. Build an encouraging environment that helps employees achieve their goals. Provide guidance and mentorship to drive sales growth. Foster effective communication between Inside and Outside sales teams. Collaborate with America Sales and Marketing on sales initiatives.
- Develops processes for the effective delivery of customer support. This can include actively looking for chances to build relationships within the team and resolving customer support issues together with collaborators, partners, and team members.
- Assures accurate and timely response to field sales and customers regarding orders, quotations, and other customer related activities.
- Promotes effective selling behaviors and ensures the development of customer relations
- Coordinates workloads, develops strategies, and implements plans to support both the customer’s needs and Emerson’s objectives
- Maintains up-to-date measures that support timely and accurate customer service and sales growth
- Passionate about encouraging a successful team environment through team building and individual development and recognition.
You gain insight into customer needs to find opportunities that benefit the customer. You provide direct and actionable feedback. You consistently use multiple methods to develop others. You create a positive and motivating environment. You provide calmness and productivity, even when things are unclear.
- B.S. in Engineering or Technical discipline
- Minimum of six (6) years experience in a related field
- Strong communication skills, both written and verbal
- Strong business insight, with the ability to work both independently and collaboratively
- Experience managing direct reports
- Proven track record and successful history of achieving goals and sales targets
At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.
We recognize the importance of employee wellbeing. We prioritize providing flexible, competitive benefits plans to meet you and your family’s physical, mental, financial, and social needs. We provide a variety of medical insurance plans, with dental and vision coverage, Employee Assistance Program, 401(k), tuition reimbursement, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.
Our compensation philosophy is simple: we pay a competitive base salary, within the local market in which we operate, and reward performance during our annual merit review process. The salary range for this role is $100,000-$120,000 annually, commensurate with the skills, talent, capabilities, and experience each candidate brings to a role.
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