Job Description

The Inside Sales Coordinator is well-organized to provide the necessary support to the field sales team and support our ambitious customers’ acquisition and revenue growth objectives. The successful candidate will become the point of reference for colleagues and customers by keeping schedules and providing feedback, documentation, and proposal information. The goal is to facilitate the team’s quoting and sales activities to maximize performance and development of the new and existing client base. The ISC must be comfortable making several calls, working with channel partners, generating interest, qualifying prospects, and closing sales.

Responsibilities:

• Understanding customer needs and requirements

• Route qualified opportunities to the appropriate leadership for further development and closure.

• Research accounts, identify key players and generate interest

• Maintain and expand panel sales prospects

• Team with channel partners to build sales pipelines and close deals

• Perform sales presentations and develop ongoing documentations

• Partner with Sales Leaders to plan, prepare, and execute on strategic deals

• Manage all technical aspects of RFP / RFI responses on sales proposals.

• Collect and document competitive intelligence

• Resolve issues to maintain and strengthen customer trust

• Establish, develop, and maintain positive business and customer relationships

• Conduct research to identify new markets and customer needs

• Liaise with managers to develop specific sales strategies

• Report on sales metrics and suggest improvements

• Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails

Qualifications and Experience

• Proven inside sales experience

• Strong phone presence and effective sales presence

• Proficient with corporate productivity and web presentation tools

• Excellent verbal and written communications skills

• Strong listening and presentation skills

• Ability to multi-task, prioritize, and manage time effectively

• Excellent communication and interpersonal abilities with aptitude in fostering long-term relationships

• Ability to creatively explain and present complex concepts in an easy-to-understand manner

• Excellent written and verbal communication skills

• Excellent presentation and creativity skills

• Excellent in selling, negotiation, and meeting client requirements

• Solid understanding of budgeting, reporting on progress, and market knowledge

• Highly motivated and target driven with a proven track record in sales

• Demonstrable experience in developing client-focused, differentiated and achievable solutions

• Proven experience as tele-sales representative or other sales/customer service role

• Develop national monthly sales reports

• Handle Customer Service and Sales In-Box requests

• An ability to manage the full sales training cycle

• BA/BS degree or equivalent

Required Skills

• Work with clients and outside sales in semi-complex buying strategies to ensure product availability, scheduling, quality, and to solve any project pricing issues

• Prioritize demands for expediting while optimizing cost savings and efficiencies.

• Develop a strong, positive rapport with our vendors and clients.

• Serve as liaison between clients, outside sales, and engineering.

• Participates in updating project plans, orders, and back-office systems.

• Participates in the negotiation of prices and terms requirements.

• Prepares requests for quotes and assists in the development of new supply sources; and evaluates market conditions.

• Ability to prioritize independently to fast paced, changing demands.

• Excellent oral, written, and analytical skills.

• Computer proficiency also required (Microsoft Suite).