Inside Sales Associate

US Electrical Services, Inc.

Location Pin Icon
Newark, DE

Job Description

As posted by the hiring company

Job Overview:

Empower you Future at USESI!

U.S. Electrical Services, Inc. - USESI is the country’s largest independent electrical wholesale distributor comprised of 14 regional businesses, over 100 years of experience, and more than 1,500 employees. 

Yale Electric Supply is searching for a motivated, dedicated, and experienced employee for their company located in Newark, DE.

 Job Responsibilities:

  • Process orders and assist with customers inquiries over the phone and email.
  • Record and enter orders into computer accurately and efficiently.
  • Monitor and quickly communicate problem items and orders to customer.
  • Monitor and maintain calling, open order, back order, and trouble queue’s. 
  • Provides new and current customers with product information including pricing, delivery, inventory stocking, and/or backorder availability functionally equivalent cross matches and value added product information. 
  • Negotiates and establishes sales quotes based on volume of products purchased and nature of marketplace to effectively offer competitive pricing and ensure the highest profitability.
  • Evaluates problem accounts/orders and works with appropriate personnel to develop strategies, tactics and contingency plans to obtain desired market share. 
  • Additional tasks and responsibilities as assigned by the branch manager including but not limited to warehouse and administrative functions. 


  • High School Diploma or equivalent. 
  • Strong organizational skills.
  • Must have excellent communication and customer service skills.
  • Must be detail oriented.
  • Knowledge of Eclipse software a plus.
  • Must be a self-starter and able to multi-task. 

It is the policy of USESI and its affiliates to consider applicants for all positions without regard to race, color, religion, creed, gender, gender identity, national origin, age, disability, marital or veteran status, or any other legally protected status.

Job Type: Full-time

At USESI, we believe that our benefits should make a difference—to you, your job, and the life you lead outside of work. We are dedicated to supporting our most valuable asset, our employees!

Full-time employees are eligible for the following comprehensive benefit plan:

  • Medical, Dental, Vision, Rx coverage
  • Paid Parental Leave
  • TeleMedicine
  • Matching 401(k) 
  • Company-paid Life Insurance + (AD&D)
  • Supplemental Life Insurance
  • Short and Long Term Disability
  • Flexible Spending Accounts
  • Flexible paid time off 
  • Employee Assistance Program (EAP)
  • Choice of Voluntary Benefits including identity theft