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Information Technology Supervisor, Production Operations

Emerson

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Marshalltown, IA
LOCATION

Job Description

As posted by the hiring company

Job Overview:

Join our high-tech manufacturing facility in Marshalltown, Iowa, where we produce large, custom-designed control valves. As a Manufacturing IT Supervisor, you will perform a variety of technical, and analytical duties in the operation of enterprise, client/server and desktop computer systems, networks, and mobile devices in a manufacturing environment. This includes analysis in the areas of user and system requirements, application implementation and maintenance, computer system and server support, mobile device support, basic network design and maintenance, and database administration.  Also have a working knowledge of the primary applications and specialize hardware used at the Marshalltown manufacturing facility.

 

In this Role, Your Responsibilities Will Be:

  • Analysis technical areas of user and system requirements. This involves the implementation of solutions to areas that could use improvement, which may include working with other teams to do so.
  • Application implementation and maintenance, including various 3rd party applications as well as unique applications developed in-house, often involving the connections between different manufacturing machines and computers.
  • Desktop and laptop support at both the hardware and software level, including custom purpose-built desktop workstations. This also includes the support of tablets and barcode scanners.
  • Server support including performance analysis and application maintenance for both physical and virtual environments. Also includes oversight of access security to servers and network folders.
  • Oversees active directory administration including processing requests to create or modify user and computer accounts, as well as management of security groups relevant to the local area.
  • Handles procurement of computer systems, accessories, and electronics such as TVs and audio equipment through conventional means and also through the Oracle iProcurement interface. Also works with vendors for procurement and licensing of various software used throughout the production environment.
  • Mobile device support including contract negotiations with various vendors, procurement and setup of mobile devices and accessories, and technical support for local mobile device users.
  • Network maintenance including assisting with the implementation of network changes and the maintenance and overseeing of various subnets.
  • Production of effective project and technical documentation. 
  • Working knowledge of internal applications (ValveLink, Flowscanner, SSI, JobPack, and CribMaster)
  • Supports Safety culture.

 

Who You Are: 

You quickly and decisively take actions in fact-changing, unpredictable situations. You push yourself and help others achieve results. You provide timely and helpful information to individuals across the organization. You scan the environment for new technical skills, knowledge, or capabilities that can benefit business or personal performance.

 

For This Role, You Will Need:

  • Minimum 2-year Associate Degree with at least 3 years professional experience. 
  • Ability to analyze and resolve hardware, software, and application problems.
  • Understanding of the principles and practices for producing effective project and technical documentation.
  • High-level knowledge and experience in the Microsoft Office software suite and online functionality.
  • Basic understanding of Oracle, SQL, VBA, Active Directory, Java, and general software licensing practices.
  • Install/Configure Apple and Android mobile operating systems.
  • Must be able and willing to be available most nights and weekends in case of an emergency.
  • Legal Authorization to work in the Unites States.

 

Preferred Qualifications that Set You Apart:

  • Bachelor’s Degree preferred.
  • Work experience in a manufacturing environment. 

 

Our Culture & Commitment to You:

At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams. Our dedication to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results. The range for this role is $30.29-43.18, commensurate with the skills, capabilities, and experience each candidate brings to a role, plus $1.00 night shift differential. 

 

We recognize the importance of employee wellbeing. We prioritize providing flexible, competitive benefits plans to meet you and your family’s physical, mental, financial, and social needs. We provide a variety of medical insurance plans, with dental and vision coverage, Employee Assistance Program, 401(k), tuition reimbursement, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.

 

Learn more about our Culture & Values!