Job Description

Description

The Quality/Sanitation Administrator is responsible for managing and evolving the Quality/Sanitation program, working closely with The Compliance Supervisor and department leadership across the company.

PRINCIPLE ACCOUNTABILITIES:

• The Quality/Sanitation Administrator is responsible for managing and evolving the Quality/Sanitation Assurance program, working closely with the department leadership across the company.
• Ensure that all services meet or exceed these standards and reflect management and customer feedback
• Develop and helm a regular QA meeting for department leadership
• Prepare agenda, minutes, and maintain well-organized and transparent records
• Manage the QA/Sanitation reporting process by developing relationships with each department leader
• Identify ways to improve and evolve reporting
• Assist in identifying new KPIs in tandem with department leadership
• Plan and monitor the timelines for reporting to keep departments on track and in compliance with internal and regulatory timelines
• Aggregate data into organized reports on a quarterly basis for Ownership and Executive leadership
• Responsible for reporting Compliance and Legal department KPIs and tasks into the QA/Sanitation program
• Including metrics related to all licensing and legal tasks, investigations, incident reporting, chart or group auditing, process auditing, and process tracking
• Compliance Related Tasks
• Maintain, files and tracks documentation in support of licensing and compliance processes
• Support maintenance of policies, procedures and SOPS and controlled documents in accordance with regulatory requirements and internal procedures
• Performs periodic audits of the controlled documents for identifying areas of deficiencies, assists with ensuring deficiencies are addressed
• Assists with regulatory internal/external audits
• Assist with internal compliance reporting
• Assist with drafting licensing applications and compiling support documentation
• Assist with maintaining Facilities-related auditing processes, including audits related to housing, and tracking the timeliness of drills, inspections, and emergency response at all physical locations
• Assist with incident reporting across all facilities

Qualifications

Knowledge/Skills:

• Effective Communication skills
• Highly organized and aware of deadlines
• Understanding of regulatory law, and accreditation standards
• Innovative
• Quality (accuracy)
• General offices principles and practices
• Basic computer knowledge including email etiquette
• Professional phone and customer service demeanor
• Data management and tracking
• Must be able to lift 20-50 lbs.
• Requires frequent walking, sitting, standing
• Close eye work (computers, typing, reading, writing)
• This description reflects management’s assignment of essential functions, it does not proscribe or restrict the tasks that may be assigned

Behavioral Competencies:

• Builds Trust - Interacts with others in a way that gives them confidence in one’s intentions and those of the organization.
• Initiates Action – Takes prompt action to accomplish objectives; takes action to achieve goals beyond what is required; is proactive.
• Adaptability – Maintains effectiveness when experiencing major changes in work tasks or the work environment; adjusts effectively to work within new work structures, processes, requirements or cultures.
• Build Partnerships – Identifies opportunities and takes action to build strategic relationships between one’s area and other areas, teams, departments, units, or organizations to help achieve business goals.
• Strategic Decision Making – Obtains information and identifies key issues and relationships relevant to achieving a long-range goal or visions; commits to a course of action to accomplish a long-range goal or vision after developing.
• Contributes to Team Success – Actively participates as a member of a team to move the team toward the completion of goals.

Education: High School Diploma

Experience: 1-2 years of sanitation/quality experience preferred