Job Description

1. Service

•Arrive to work ready to go on time.

•Perform scheduled jobs according to Service Coordinators dispatch schedule.

•Responsible for completing the entire job to the scope explained by the Service Coordinator.

•Responsible for completing the entire job to Klecker’s Heating and Air Conditioning’s Inc. standards.

•Responsible for all work that is done by co-workers on the job.

•Maintain proper communications with the Service Coordinator.

•Strive to complete your job in the time allotted.

•Strive to collect payment for every residential service call and turn in payment or information to the office for processing.

2. Maintain Company Vehicle and Inventory

•Report any and all motor vehicle accidents that you or your co-worker(s) are involved in, no matter how minor, to upper management immediately. The same is true for any vehicular damage caused by an act of God, such as hail, lightning, wind, deer, etc.

•Schedule regular oil changes and washes for your company vehicle. Oil changes should be every 3 months or at 3,000 mile intervals. Tire rotation should be every 6,000 miles.

•Keep truck stock inventory in a neat and organized manner. It is your responsibility to also maintain your truck stock inventory levels. Be sure to write parts and pieces down on the "wants list" as you take them from the shop's inventory.

•You should report to work each day with the vehicle fueled up, and be ready for dispatching.

3. After Hour, Weekend and Holiday Calls

•Take one weekend and one weeknight every other week in the after hour call rotation per the rotation calendar.

•Available to aid in the event of a back-up of after hours calls for your scheduled partner.

•Your cell phone should be on your person at all times when you are on call or backup for your partner.

•You should call back any phone call you get, within ten minutes of getting it.

•You should repair anything that will take an hour or so to repair, and we have the parts for, not just get the equipment back on line or leaving the repair for the following business day.

You should be proficient in:

• HVAC Service
• EPA Certification

Machines & technologies you'll use:

• HVAC Systems