Job Description

Rack Air a division of Rack a family owned and operated business since 1994, is looking for a dynamic HVAC Service Technician experienced in Residential / Commercial HVAC systems. If you believe in 5 Star service and want a career with a established company that provides structure, training, career growth opportunities, and a pleasent work environment, let’s talk today !

About this role:

At Rack Air our HVAC Service Technician is responsible for the service, maintenance, and repair of heating, ventilation, and air conditioning systems in residential and commercial settings. This role involves installing, diagnosing system issues, performing routine and emergency repairs, and ensuring systems operate efficiently and safely. Technicians interact with customers to explain problems and solutions, adhere to safety regulations, and maintain a clean and organized work environment. They may also be involved in system inspections, adjustments, and upgrades, while keeping detailed records of service performed. Strong technical skills, customer service, and adherence to industry standards are crucial for success in this role.

In this role, you will be responsible for:

• Clean, adjust, and repair HVAC systems, including air handling units, ductwork, vents, and condensation drainage.
• Diagnose and perform service work on HVAC systems in residential and /or light commercial settings to ensure optimal performance.
• Provide expert HVAC installations to our customers.
• Provide expert HVAC solutions to customers, addressing their needs and offering professional recommendations.
• Additional duties as assigned.

Required Qualifications:

• 3-5+ years of HVAC experience, preferably with a focus on residential markets
• EPA Certification is required.
• Valid Driver’s License with a minimum of two years of driving experience is required
• Possesses strong troubleshooting and critical thinking skills for resolving complex HVAC issues.
• Demonstrates a positive attitude and a strong commitment to high-quality workmanship.
• Prioritizes exceptional customer service and effectively addresses diverse client needs.
• Skilled in interacting professionally with individuals at all organizational levels.
• Flexible and innovative team player, thriving in dynamic environments and adapting to new challenges.

The physical requirements of this job include:

• Lifting 50 pounds regularly and up to 100 pounds occasionally
• Climbing ladders, accessing attics, navigating tight spaces, driving, entering crawlspaces, pushing, carrying, pulling, using hand tools, and performing fine detail work.
• Ability to drive.
• Working in various environments, including indoor and outdoor settings, attics, crawlspaces.
• Ability to stand, walk and sit; talk or hear, both in person and by telephone.
• Use hands to handle or feel objects or controls; reach with hands and arms.
• Regularly stoop, kneel, bend, and crouch.
• Work requires regular exposure to extreme temperatures both indoors and outdoors, such as heat or cold, and adverse weather conditions such as wind, rain, ice or snow.

We offer a rewarding career path with great benefits, flexible schedules, professional and on-the-job training, and growth plans. Be a part of the team our customers call the finest in the industry.

• Reliable, Year-Round Work
• Pay incentives for your quality work
• Weekly Paychecks
• Paid Time Off and Paid Holidays
• Comprehensive Medical, Dental and Vision Benefits
• Company Matched 401k
• Company provided vehicles
• Employee discounts
• Installation pay– Piece Pay ( Flat rate Lead = 60% / helper 40%)
• Non Install job pay rate is hourly pay
• Schedules also include On call rotation

This is a Non-Exempt position

You should be proficient in:

• HVAC Service & Installation
• HVAC Maintenance
• HVAC Troubleshooting
• HVAC Repair