Job Description

Rack Air is currently hiring an experienced **HVAC Lead Installer / Service Technician **to join our growing team. This role is ideal for a skilled technician who is experienced in both HVAC installations and service/maintenance. The right candidate will be responsible for installing new systems, diagnosing and repairing existing equipment, and leading installation projects while delivering top-quality service to our residential and commercial customers.

Pay: $70k - $120k/Year based upon performance

Installation pay– Piece Pay

Non Install work is hourly

Referral bonus available

Spiff bonus available

Schedule is Monday thru Friday 8am – 5 pm

Schedules also include On call rotation

Overtime is available based on business needs

Key Responsibilities:

• This role supports homeowners by providing reliable HVAC repair, maintenance, and system diagnostics
• Lead and supervise HVAC installation projects from start to finish
• Troubleshoot and diagnose residential HVAC systems, including furnaces, heat pumps, and air conditioning units
• Perform HVAC repairs, service calls, and preventative maintenance
• Identify system issues and recommend appropriate heating and air conditioning solutions
• Ensure all HVAC service work meets company standards and local code requirements
• Communicate clearly with homeowners about system performance and recommended repairs
• Deliver professional customer service while completing HVAC service and repair work
• Train and mentor junior technicians and installers
• Perform quality checks on completed work to ensure customer satisfaction

Preferred Skills & Experience:

• Experience using **Service Titan **and XOI (preferred)
• Experience working with **gas, propane, and sheet metal **(a plus)
• Strong knowledge of inverter systems, including diagnostics and service
• Experience with Mini-Splits, Package Units, and Split Systems
• Ability to work on both residential and commercial HVAC systems

Requirements:

• Minimum 3**years **residential HVAC experience
• At least 3 years in a Lead Technician or Lead Installer role
• Must have both installation and service experience
• Strong troubleshooting and diagnostic skills
• Manufacturer certifications preferred (Trane, Carrier, Daikin, Goodman, Lennox, etc.)
• **EPA Certification **required
• Valid driver’s license with clean driving record
• Must pass background check and drug screening
• Ability to work in attics, crawlspaces, and lift heavy HVAC equipment

Education:

• High school diploma or equivalent required
• Technical HVAC certification required

You should be proficient in:

• HVAC Service & Installation
• HVAC Maintenance
• HVAC Troubleshooting
• HVAC Repair