Job Description
Job Overview:
We are seeking an experienced Residential HVAC Install Manager to lead and oversee our residential installation department. The Install Manager will be responsible for managing installation crews, maintaining installation quality, ensuring projects are completed on schedule, and delivering an exceptional customer experience. This individual will work closely with operations, sales, warehouse, and field personnel to maximize productivity, profitability, and customer satisfaction.
Required Qualifications
Current North Carolina H3-I (Heating Group 3 Class I) License required
Minimum 5 years of residential HVAC installation experience
Previous experience supervising or managing installation teams
Strong knowledge of residential HVAC systems, ductwork, heat pumps, gas furnaces, and code requirements
Ability to read blueprints and mechanical plans
Excellent leadership, communication, and organizational skills
Valid driver's license with a clean driving record
EPA Section 608 Certification preferred
**Responsibilities
**
Manage the daily operations of the residential HVAC installation department
Schedule and assign installation crews for maximum efficiency
Ensure installations meet company standards, manufacturer specifications, and local building codes
Conduct job site inspections and quality assurance checks
Train, coach, and mentor installation technicians
Monitor labor productivity and installation performance
Resolve customer concerns professionally and efficiently
Coordinate with sales, warehouse, permitting, and service departments
Manage installation inventory, equipment, and materials
Maintain safety standards and OSHA compliance
Review completed jobs for quality, profitability, and customer satisfaction
Assist with recruiting, interviewing, hiring, and onboarding installation personnel
Track department KPIs and implement continuous improvement initiatives
You should be proficient in:
- H3-1
Machines & technologies you'll use:
- ServiceTitan
- EPA
