Job Description

Position Summary

The Human Resources Manager oversees all HR functions, including recruitment, employee relations, compliance, performance management, payroll/HRIS support, benefits administration, and policy development. This role ensures HR practices support D. Otani Produce’s culture, operational goals, and legal requirements while providing leadership and guidance to managers and employees.

Primary Responsibilities

Recruitment & Staffing

• Manage full-cycle recruitment: job posting, screening, interviewing, and selection.
• Partner with department managers to assess staffing needs and develop effective hiring strategies.
• Oversee onboarding and orientation to support efficient integration of new employees.

Employee Relations & Support

• Serve as the primary HR contact for employee concerns and workplace issues.
• Conduct timely and legally compliant workplace investigations; document findings and recommend actions.
• Coach supervisors and managers on employee conduct, performance issues, and disciplinary processes.
• Promote a positive work environment aligned with company culture and values.

Compliance & Policy Administration

• Ensure compliance with all state, federal, and local employment laws (EEOC, FMLA, ADA, OSHA, wage and hour, etc.).
• Maintain and update the Employee Handbook, HR policies, Job descriptions and procedures.
• Manage HR documentation including disciplinary actions, training records, and leave-of-absence files.
• Oversee workers’ compensation claims, reporting, follow-up, modified duty assignments, and return-to-work coordination.

Performance Management

• Administer annual performance review cycles and support managers with coaching plans/PIPs.
• Assist with goal-setting, documentation, and performance evaluations.
• Identify training and development needs and coordinate required training programs.

Benefits & HR Programs

• Oversee benefits administration including health insurance, 401k, PTO, FSA, and related programs.
• Coordinate open enrollment, benefits education, and mid-year plan changes.
• Process qualifying life events and maintain accurate employee benefit records.

Payroll & HRIS Oversight

• Maintain accurate employee records within HRIS and payroll systems.
• Partner with payroll staff to support corrections, updates, and pay-related inquiries.
• Generate internal HR reports and compliance-related reports as needed.

Organizational Support & Strategy

• Participate in management meetings to support organizational planning and staffing initiatives.
• Develop and implement HR programs that strengthen employee engagement, retention, and company culture.
• Support company activities, events, and recognition programs.

Safety & Risk Management

• Support safety programs by ensuring incident reporting, discipline, and training compliance.
• Partner with department managers to enforce safety policies and standards.
• Maintain OSHA logs, safety records, and training compliance reports.

Other Duties

• Maintain complete, compliant employee files and ensure audit readiness.
• Support internal/external audits related to HR, payroll, and compliance.
• Perform additional duties as assigned by the General Manager or Executive Management.

Qualifications

• Minimum 5 years of HR experience, including at least 2 years in a managerial or supervisory role.
• Demonstrated experience in employee relations, investigations, coaching, and policy administration.
• Strong understanding of HR compliance, labor laws, and documentation standards.
• Ability to maintain confidentiality and handle sensitive information with professionalism.
• Proven leadership, decision-making, and conflict-resolution abilities.

Education & Age Requirements

• Bachelor’s degree in Human Resources, Business Administration, or related field required.
• HR certification (PHR, SPHR, SHRM-CP, SHRM-SCP) preferred but not required.
• Must be 18 years of age or older. 

Knowledge & Skills

• Strong knowledge of state and federal labor laws (EEOC, FMLA, FLSA, OSHA, ADA, etc.).
• Excellent interpersonal, communication, and conflict-resolution skills.
• Strong organizational, analytical, and time-management abilities.
• Proficiency in HRIS systems, payroll platforms, and Microsoft Office Suite.
• Ability to lead teams and deliver effective training sessions.

Physical Requirements

• Ability to sit, stand, walk, and move throughout the workday.
• Occasional lifting up to 20 lbs (files, office supplies).
• Frequent computer, phone, and office equipment use.
• Occasional travel for training, recruitment, or off-site HR matters.

Working Conditions

• Office-based environment with daily interaction with employees and management.
• Full-time schedule, Monday–Friday, with flexibility for urgent HR or operational needs.
• May be required to work on Saturdays depending on Operational or HR demands. 
• Position requires a minimum of 45 work hours per week.
• Occasional travel for off-site meetings, training, or employee relations support.