In Some Jobs You Take Orders. In This One, You Write History.

Join the healthcare information technology team that’s turning drug and medical device data into knowledge used by thousands of hospitals; the majority of U.S. health plans, retail pharmacies, and pharmacy benefit managers; and millions of healthcare decision makers throughout the world. Partnering with our information system developer and healthcare institution customers, you’ll help evolve leading-edge thinking into reality and make a measurable difference in improving human health.

We’re looking for people who are: Intelligent. Productive. Committed. Willing and able to go above and beyond. Passionate about making a difference. Innovative. Energized. And want to play an essential role in a successful company’s continued growth.

Are you ready for this exciting challenge?

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The First Databank (FDB) is currently seeking an HR Intern - Process Improvement (AI and Automation Focus) in the People & Culture department.

We are seeking a detail-oriented and innovative individual to support process improvement initiatives within the Human Resources function, with a focus on leveraging AI and automation.

This role is ideal for someone interested in the intersection of HR, operations, and emerging technologies, and offers hands-on experience improving HR processes such as recruiting, onboarding, employee support, and data management.

Position will be based out of South San Francisco, CA office.

Responsibilities:

Assist in mapping and documenting current HR processes (e.g., recruiting, onboarding, employee lifecycle).
Identify inefficiencies, manual tasks, and opportunities for automation.
Research and evaluate AI tools to enhance HR processes (e.g., resume screening, chatbots, document automation).
Assist in building simple AI-enabled solutions (e.g., templates, prompts, automated workflows).
Analyze HR data to identify trends and improvement opportunities.
Develop user guides for new AI-enabled tools and workflows.
Gather feedback from stakeholders and suggest improvements.

Required Skills:

Interest in operations, process improvement, and emerging technologies
Proficiency in Microsoft Excel or Google Sheets
Strong communication and interpersonal skills
Strong organizational and analytical skills

Required Experience:

Currently pursuing a Bachelor’s degree
Exposure to AI tools (e.g., ChatGPT, Microsoft Copilot)
Familiarity with HR systems (e.g., Workday, Greenhouse, ADP) is preferred
Basic understanding of automation tools (e.g., Power Automate, Zapier) is preferred
Experience with data visualization tools (e.g., Power BI, Tableau) is preferred
Knowledge of process improvement concepts (Lean, Six Sigma) is preferred

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About FDB:

FDB is the leading provider of drug and medical device knowledge that helps healthcare professionals make precise decisions. With thousands of customers worldwide, FDB enables our information system developer partners to deliver valuable, useful, and differentiated solutions. We offer more than three decades of experience in transforming medical knowledge into actionable, targeted, and effective solutions that help improve patient safety, operational efficiency, and healthcare outcomes. For a complete look at our solutions and services, please visit www.fdbhealth.com or follow us on and LinkedIn.

We value Integrity, Respect, Responsibility, Teamwork, and Creativity. Our offices in South San Francisco and Indianapolis have been awarded with Top Workplaces honors by The Bay Area News Group and the Indy Star, since 2016 (the Top Workplaces honors are based solely on the results of an employee feedback survey by a leading research firm that specializes in organizational health and workplace improvement). FDB offers competitive salaries and extensive benefits – including medical, dental, vision, long term disability, life insurance, and matching 401k.

We are an Equal opportunity employer – vets/disabled. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, or local law.

First Databank, Inc. (FDB) endeavors to make www.fdbhealth.com accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please email accommodations@fdbhealth.com. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

For more information about our commitment to equal employment opportunity, please visit EEO is the Law, EEO is the Law Supplement, Pay Transparency, and FDB EEO/AA Statement.

In accordance with applicable law, Hearst is required to include a reasonable estimate of the compensation for this role if hired in San Francisco, CA. The reasonable estimate, if hired in San Francisco, is $20 per hour. Please note this information is specific to those hired in location. If this role is open to candidates outside of location, the salary range would be aligned to that specific location. A final decision on the successful candidate’s starting salary will be based on a number of permissible, non-discriminatory factors, including but not limited to skills and experience, training, certifications, and education.

This role is also eligible for a competitive beneﬁts package that includes medical, dental, vision, life, and disability insurance; 401(k) retirement plan; ﬂexible spending savings account; paid holidays; paid time off; employee assistance program; and other company beneﬁts. Learn more about our benefits here.