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HP Computer/Printer Technician

HP, Inc.

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All Cities, NV
LOCATION

Job Description

As posted by the hiring company

Job Overview:

HP Computer/Printer Technician

Description -

This position requires a Field Technician with knowledge in computers, printers and other devices, in order to perform the following functions.

Acquires job skills and becomes familiar with company policies and procedures to complete routing assignments/tasks. Basic understanding of the general/technical aspects of the job. Works on assignments that are routine in nature where limited judgment and/or minimal problem resolution is required. Allocates own time efficiently as detailed by supervisor. Normally receives detailed instructions on all work.

Responsibilities:

  • Interact with Customer to ensure Customer satisfaction following established procedures.
  • Perform installations, reinstallations, maintenance, and repairs on Customer equipment.
  • Deliver standard services.
  • Uses data from known resources to ensure customer product needs are met.

Education and Experience Required:

  • Minimum High School/Vocational School or equivalent certification.

Knowledge and Skills:

  • Relevant product/company knowledge.
  • Moderately basic troubleshooting skills.
  • Basic analytical and communications skills.
  • Proficient in professional oral, and telephone communication skills.
  • Ability to gather relevant information systematically, and identify needs and solve problems following the instruction.
  • Ability to maintain ongoing relationships with customers, peers and support partners.
  • Ability to effectively interact and communicate with people at operational level.
  • Perform reporting and administrative functions.
  • Manage time effectively.

Where legally permitted, an offer of employment is conditional upon you providing proof that you are fully vaccinated against COVID-19 (as defined by the CDC) as of your first day of employment. HP is an equal opportunity employer: https://tbcdn.talentbrew.com/company/3544/v1_0/PDFs/HP%20Inc%20EEO%20Policy%20Statement%202017_Final_signed.pdf

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Job -

Services

Schedule -

Full time

Shift -

No shift premium (United States of America)

Travel -

100%

Relocation -

No

EEO Tagline - 

HP Inc. is EEO F/M/Protected Veteran/ Individual with Disabilities.