Job Description
Job Overview:
Duration: 3 Months Contract (temp to hire)
Work Hours: 37.5 - 40 (Shift times vary based on need. Candidates much have open availability)
Job Description:
Front Desk Agent is responsible for checking in and checking out guests of USC Hotel. This team member is here to offer the best experience possible and will also assist with basic duties, such as PBX (phone operator), assisting with guest inquiries which include but are not limited to folio questions, rate inquires, guest concerns, local (concierge) information, luggage assistance, upselling, assisting team members when needed, and inputting maintenance and housekeeping requests.
Qualification:
Minimum of 2yrs experience in 4/5 star hotel.
Professional
Reliable
Have a strong work ethic
Great customer service skills
Friendly and presentable
Team players
