Job Description

Overview

We are seeking a skilled and enthusiastic Home Appliance Technician to join our team in Cambridge, MA. If you have a knack for troubleshooting and repairing a variety of home appliances, this is the perfect opportunity for you! Our ideal candidate is not only technically proficient but also enjoys interacting with customers and providing top-notch service. Join us in making homes more efficient and comfortable!

Responsibilities

• Diagnose and repair a wide range of home appliances, including refrigerators, washers, dryers, ovens, and dishwashers.
• Provide exceptional customer service by communicating effectively with clients regarding their appliance issues and repair options.
• Perform routine maintenance and inspections to ensure appliances are functioning optimally.
• Keep accurate records of service calls, repairs, and parts used.
• Stay updated on the latest appliance technologies and repair techniques.
• Collaborate with team members to improve service efficiency and customer satisfaction.

Qualifications

• High school diploma or equivalent; technical certification in appliance repair is a plus.
• Proven experience as a home appliance technician or similar role.
• Strong troubleshooting and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and manage time effectively.
• Valid driver's license and reliable transportation.
• Willingness to work flexible hours, including evenings and weekends as needed.
• EPA Type 1 preferred