Overview

ST Engineering iDirect is a global leader in satellite communications (satcom) providing technology and solutions that enable its customers to expand their business, differentiate their services and optimize their satcom networks. Our business provides innovation focused on solving satellite’s most critical economic and technology challenges and expands a shared commitment to shaping the future of how the world connects. With your talent and energy paired with our vision and technical leadership, the most fulfilling work of your career is waiting for you at ST Engineering iDirect…the sky is truly the limit!

The Quality Assurance Engineer analyzes the product and process quality and overall fitness of iDirect products (hardware and software) through a combination of hands-on technical work and analysis of data. This role will interface directly with Product Management, Design Engineering, Compliance and Safety Engineering, Reliability Engineering, Global Supply Chain, Manufacturing Test Engineering, and Global Technical Center (TAC) to effectively improve iDirect product and process quality and business processes. The Quality Assurance Engineer will help ensure that industry best practices, such as DFMEA, Control Plans, Critical to Quality (CTQs), Six Sigma, and 8D Corrective Actions are designed into iDirect’s development and support processes and systems. They will own all corrective action investigations for their product lines and participate in the New Product Introduction (NPI) process including onsite qualification of pilot runs at production facilities. This position is for a key leadership role in managing a complex product portfolio across the full product lifecycle and requires a high level of ownership and comfort taking initiative to drive continuous improvement.

Responsibilities

Develop and support quality requirements throughout the product lifecycle for design, NPI, manufacturing, field use, and end of life
Create and maintain Quality Plans, Process FMEAs, Control Plans, First Article Inspection Reports to implement and verify quality requirements
Interface directly with contract manufacturers to ensure quality requirements are implemented, maintained, and drive continuous improvement
Perform statistical analysis to qualify new product processes, monitor ongoing performance, and support data driven decisions throughout the organization (Measurement system analysis, Capability studies, DOE, hypothesis testing)
Lead Root Cause and Corrective Action investigations using the 8D methodology to drive product and process improvements
Act as part of the MRB team to review and disposition product non-conformances for new product and field returns
Assist with writing and maintaining internal process documentation to meet our ISO 9001, AS9100 and other quality system registrations
Review proposed engineering changes, and drive implementation and verification once released to manufacturing and the field
Work with the customer support team to react quickly to customer needs, and provide feedback to customers for ongoing investigations
Perform audits to process or product requirements locally, and on site at component suppliers or contract manufacturers

Qualifications

Bachelor of Science in Engineering, Computer Science, Physics, or related technical field
3-5 years of quality related work experience in hi-tech electronics industry, RF experience preferred
Experience with electronic SMT assembly manufacturing, IPC standards including 610, 620, 7711, 7721
Ability to handle multiple projects with changing priorities in a fast-paced hi-tech environment
Must have excellent software skills and ability to analyze large data sets in Minitab or other statistical software packages