Job Description

A Group Lead is a motivated team player with exceptional organizational skills, a positive attitude, and the ability to thrive in a goal-oriented, multitasking environment with attention to detail. They should have a basic understanding of Warehouse Operations and demonstrate problem-solving abilities. A successful Group Lead is flexible to accept new and diverse assignments. They possess excellent verbal and written communication skills.

• Provide leadership for all associates.
• Maintain SLAs for the designated area.
• Act as a subject matter expert in the designated area.
• Support the development of employees in the designated area.
• Promote, develop, and sustain an efficient workflow within the department. Ensure the area is adequately supplied to complete daily tasks.
• Create a positive work environment and develop ownership in the department with a high level of diplomacy, professionalism, and integrity.
• Oversee the quality of production activities.
• Audit department processes to ensure all team members are adhering to processes and SOPs.
• Interact with management and cross-functional employees to resolve issues affecting operations.

Role Requirements

• Must be 18 years or older
• High school degree or GED required
• 1 to 2 years of equivalent job experience; team building and leadership skills
• Works well under pressure and time constraints, dependable and with a sense of urgency
• Excellent organizational and efficiency skills
• Ability to define problems, collect data, establish facts, and draw conclusions
• Able to work with minimal supervision

- Maintain acceptable attendance and must be able to work overtime as required 

Comprehend and follow work instructions to meet productivity and quality standards

Physical Requirements: 

• Stand and walk throughout a shift

• Climb, balance, kneel, crouch, or crawl for extended periods

• Reach, pull, push, and lift freight and other objects of various shapes, sizes, and weights up to 50 pounds

• Operate warehouse equipment safely as required for the position (i.e. pallet jack, box cutter, carts) which requires coordinated movements

You should be proficient in:

• Continuous Improvement
• Standard Operating Procedures (SOPs)
• Distribution Experience
• Coaching and Mentoring Experience
• Operational Metrics & KPI Management