Company Overview

At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that’s critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future.

Department Overview

Enterprise Channel & Sales Operations focuses on developing and implementing an impactful and effective partner experience including program, tools and processes conducted when doing business with Motorola Solutions. As a result, this enables sales to achieve their short and long-term objectives. These relate to channel sales revenues, profit and market penetration.

Job Description

The Global Sales Operations Manager will support the North America Channel and Global Enterprise Strategic Sales teams. This role is crucial in optimizing the efficiency and effectiveness of a sales team. Operational functionality is key to driving revenue and growth by optimizing processes for future growth.

The responsibilities of the Global Sales Operations Manager will include but not limited to the following:

Collaborating with senior executives to define the overall sales strategy (i.e. sales goals, target markets and revenue projections).
Providing support to the sales team in terms of data, reports, and insights to enhance their effectiveness.
Analyzing sales data to identify trends, opportunities, and areas for improvement.
Managing and maintaining salesforce to ensure accurate and up-to-date information.
Collaborating with the sales team to develop and implement sales strategies and tactics.
Creating regular reports and dashboards to track sales performance and KPIs.
Driving sales forecasting and quota setting processes for the sales organization.
Identifying and implementing process improvements to streamline sales operations.
Providing training to the sales team on tools, processes, and best practices.
Tracking and reporting on key sales metrics, such as conversion rates, win/loss analysis, and pipeline management.
Conducting market research and competitive analysis to inform sales strategies.
Implementing and managing sales-related software and tools.
Managing a team of individuals focused on forecasting, reporting and quota setting for the sales organization, as well as the overall design and implementation of Salesforce.
Designing and implementing the CRM (Salesforce (s), HubSpot, etc) view as part of the larger Global design.

Specific Knowledge & Skills:

Bachelors Degree is preferred. Emphasis in Business, Engineering or related field is desired. Masters Degree is a plus.
8+ years of experience in sales, operations or product management.
Strong leadership skills to evaluate team performance and provide training and coaching when necessary.
Communication skills for effective verbal and written communications with sales teams, operations specialists, collaborating departments and leadership.
Advanced analytical and problem-solving skills to identify opportunities for sales process improvements and develop and implement new strategies.
Financial skills and business acumen to understand sales profitability and opportunities.
Technology skills to utilize salesforce and database software tools in daily tasks.
Research and reporting skills to analyze sales data and consumer trends to create sales forecasts.
Exceptional interpersonal skills; ability to build, manage and influence virtual teams.
Excellent influencing, consensus-building and conflict-resolution skills.
Knowledge of channel distribution strategy and programs is strongly desired.

Target Base Salary Range: $120,000 - $135,000 USD

Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate.

Basic Requirements

8+ years of experience in sales, operations or product management

Travel Requirements

10-25%

Relocation Provided

None

Position Type

Experienced

Referral Payment Plan

Yes

Our U.S. Benefits include:

Incentive Bonus Plans
Medical, Dental, Vision benefits
401K
10 Paid Holidays
Generous Paid Time Off Packages
Employee Stock Purchase Plan
Paid Parental & Family Leave
and more!

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.

We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.