Global Product Manager (Services/Single-Phase UPS/Rack PDU)


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Oh, DE

Job Description

As posted by the hiring company

Job Overview:

The Global Product Manager (Services/Single-Phase UPS/Rack PDU) is responsible for the development and introduction of global service offerings, coinciding with new product development. The position will work closely with product development teams from the Uninterruptible Power Supply and Rack Power Distribution Unit lines of business, as well as regional service execution teams.  Position can work from a Vertiv office in Columbus, Providence, Raleigh, Austin, or Detroit.


  • Define service requirements for new product development programs that are globally consistent and have high attach rates to the hardware
  • Write the initial scope of work documents for service of new products
  • Identify the specific SKU deliverables needed to support new product introduction and the release of those SKUs, including pricing in line with regional expectations.
  • Provide input to new product development teams on concepts and prototypes for DFS (Design for serviceability)
  • Conduct competitive analysis and benchmarking of service offerings
  • Development of service documentation for new products as well as on-going maintenance of service manuals.
  • Identify, setup and release of spare parts as part of the product development process
  • Define and deliver training to service execution teams to an acceptable readiness level (train the trainer), prior to release of new hardware platforms.
  • Standardize service offerings across all regions globally
  • Frequent cross-functional interactions with global service teams, product management, R&D, engineering, and executive management.


  • Bachelor’s Degree or 5+ years technical, product/service, strategic planning, marketing or directly related experience; Master's in Engineering or Business preferred 
  • Excellent communications skills – written & verbal
  • Ability to facilitate positive and effective cross-functional relationships across multiple LOBs, the GBU and geographic locations
  • Strong project-management skills
  • Computer skills – proficiency in Microsoft-Office suite



About Vertiv

Vertiv is a $5.0 billion global critical infrastructure and data center technology company. We ensure customers’ vital applications run continuously by bringing together hardware, software, analytics and ongoing services.  Our portfolio includes power, cooling and IT infrastructure solutions and services that extends from the cloud to the edge of the network. Headquartered in Columbus, Ohio, USA, Vertiv employs around 20,000 people and does business in more than 130 countries. Visit to learn more.      

Work Authorization

No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.

Equal Opportunity Employer

Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to [email protected]