Job Description

Williams-Sonoma, Inc Supply Chain Overview

By managing resources responsibly, caring for our people, and uniting around our values, we lead our industry and are proud to be recognized for our continuous action and progress in the following areas: Barron's 100 Most Sustainable Companies; Forbes Best Employers for Women and Diversity; Newsweek America's Most Responsible Companies; and USA Today Customer Service Champions. These honors reflect that we are truly a people-first organization. 

• Over 4,000 Full-Time Associates across the Supply Chain
• 14.5M square feet of small parcel, personalization, furniture, and manufacturing space in the domestic US, Williams-Sonoma has developed an agile and capable distribution network consisting of the following:
  • Large package / furniture distribution centers located in Southern California, Northern California, Texas, Georgia, and New Jersey totaling 9.2M square feet plus another 1.2M square feet of standalone final-mile furniture hubs.
• Small package eCommerce distribution centers located in Mississippi and Arizona totaling 3.2M square feet, consisting of over 1,000 full-time associates and 1,500 seasonal/temporary associates in Mississippi
  • Sutter Street Manufacturing upholstery factories located in North Carolina and Mississippi totaling with over 1,400 full-time employees producing approximately $900 million to $1 billion in sales of upholstered furniture
• Transportation Department for Ocean, Air, Trucking, and Rail consisting of over 30 transportation professionals located in Memphis, TN
• 700 associates in our Sourcing offices in 10 countries in Asia and Europe including China, Vietnam, Singapore, India, Italy, and Turkey

The Furniture Repair Technician position is located in Taunton, MA. 

 
You'll be excited about this opportunity because you will.... 

• Ensure complete thorough inspection of upholstery and furniture repairs including burns-ins, wood raining and clear finish. 

• Performs repairs to ensure quality assurance for the next day’s home deliveries 

• Color match on \ top surface 

• Proper applications of sealers and topcoats 

• Polishing topcoat to vendor specifications 

• Cross grain scratches burn in and rub out 

• Proper application of finishes using spray gun 

• Minor to more complex repair of damage / defects in order to meet standards ( e.g. , wood repair , touch up , burn in, fill sticks, etc.) 

• Paint and finish color-matching for wood products, using lacquers for flat to high gloss finishes 

• Inventory and organize all shop tools and repair materials / supplies 

• Perform work safely and contribute to a professional environment 

• Assemble/deluxe furniture and stage prior to delivery as needed 

 
Check out some of the required qualifications we are looking for in amazing candidates…. 
 

• High School Diploma or Equivalent 

• At least 2 years’ previous experience in furniture assembly 

• This is an onsite and in office role 

• Ability to multitask and be extremely detailed in identifying errors and imperfections 

 
We prefer some of these qualities as well…. 

• Previous experience with painting, wood assembly, wood repair, and/or similar craftsmanship 

• Self-motivated and able to work both independently and collaboratively 

• Ability to work under pressure and fast learner 

• Availability to work full time schedule which may include nights, weekends and holidays 

• Willingness to be part of a team 

• Furniture repair skills assessment testing may be required as part of the interview process 

 
Review these physical requirements, as they play a major part in this role… 

• Must be able to move, lift or carry heavy objects or materials for up to 50 pounds 

• Comfortable walking, standing 90% of the day 

Our company benefits are second to none in the industry…. 

• Generous discount on all Williams-Sonoma, Inc. brand products 

• 401(k) plan and other investment opportunities 

• Paid vacations, Employee Assistance Programs, Time Off to Volunteer, Matching Gifts Community Service Program, and Holidays (in some locations) 

• Health benefits, dental and vision insurance, including same-sex domestic partner benefits, Legal and Identity Protection Plans and Pet Insurance 

• For more information on our benefits offers, please visit MyWSIBenefits.com 

• To learn more about our Supply Chain culture and regional associate events, please visit: https://shorturl.at/R3OAX (Login credentials may be required) 

EOE