Job Description

Compensation: Pay is based on the number and type of service stops completed, rather than a fixed annual salary. First-time customer repair stops pay $24, return repair visits pay $21, inspections pay $10 and mattress inspections pay $12. Repair-stop rates cover up to the first hour. Each additional quarter-hour or partial quarter-hour adds $5.25.

Total payout includes mileage reimbursement at $0.40 per eligible mile. The first 30 miles are not reimbursed. For the drive home, miles beyond the first 30 are reimbursed too. Technicians must use their own reliable personal vehicle.

At US Quality Furniture Services, we operate on a simple truth: you are a valued family member, not just an employee number. We skip the corporate politics to focus on mutual respect, independent freedom, and a dedicated support system built to help you succeed.

What We Are Looking For

The ideal candidate brings a mix of the following qualities, skills, and equipment:

Key Traits: Good people skills, a clear background record, and basic smartphone knowledge.

Technical Skills: Bring basic handyman skills, mechanical aptitude, comfort using tools and a willingness to learn. Previous per-stop work is strongly preferred, but furniture-repair or formal service-technician experience is not required. We provide paid training in furniture-specific repair techniques.

Requirements: Reliable transportation and basic furniture repair tools (staple gun, sewing kit, basic hand tools, and cordless power tools).

About the Position and Our Company:

The Legacy: We are a stable, national service company in business for over 30 years. We partner

with top retailers like La-Z-Boy, Macy’s, and Ashley Furniture to handle their in-home customer care.

The Benefits: This is a full-time, W-2 employment position. We offer comprehensive insurance options, paid vacation, and paid holidays.

The Freedom: You will work independently, using your own personal vehicle to travel to customers' homes for furniture repairs. US Quality Furniture Services reimburses mileage and business use. We do not provide a company vehicle. Your day starts at home, where you check your schedule in our mobile app. Complete your service calls and digital reports, then head home after your last stop. We do not carry, deliver, or haul furniture.

Paid Training Program: Training pays $175 per day. You’ll start with local ride-along training and then attend training at our Pittsburgh facility. We cover training flights, hotel and rental car, plus a $25-per-day meal allowance. We teach furniture-specific repair techniques, including wood, leather, upholstery and power-motion repair.

Proven Support: Our technicians average 10 stops per day (about 30 minutes per call). Best of all, every single one of our managers started in the field, so you will always have a support system that truly understands your job.

You should bring basic handyman skills, mechanical aptitude, basic tool knowledge and a willingness to learn. Furniture-specific repair skills are taught during training.

You should be proficient in:

• Woodworking
• Troubleshooting Skills
• Field Service Readiness
• Basic Tool Knowledge
• Field Service Technician
• Part installation
• Upholstery