Job Description

JOB SUMMARY

ESSENTIAL FUNCTIONS- Diagnose and troubleshoot customer breakdowns; provide proper repairs to minimize equipment downtime and initiate estimates for on-site repairs.

• Set up and operate lathe, drill press, grinder, and other metalworking tools to make and repair parts.
• Perform routine scheduled maintenance, including standard inspections, repair and replace defective parts, lubricate parts, and repair electrical equipment.
• Inspect used parts to determine changes in factory specifications.
• Review repair work and scheduled maintenance results with customers, communicating any potential issues. Responsible for field quoting and communicating services to customers.
• Utilize the Mobile Service application to close the day, fill out work orders, obtain customer signatures, finalize jobs, and mark them as complete.
• Provide daily status updates to the dispatchers and review any customer issues or concerns with the dispatcher and account manager.

POSITION QUALIFICATIONS

EDUCATION- High School Diploma or equivalent. Vocational or technical certification preferred.

REQUIREMENTS

• 2+ years of experience in a service technician role.
• Previous experience with hydraulics and computer diagnostics. Ability to interpret and apply schematic diagrams.
• Valid Driver’s License and driving record acceptable to insurance company.
• Ability to work independently and to effectively prioritize demands and execute tasks.
• Strong attention to detail, project management, and organizational skills.
• Strong written and verbal communication skills with the ability to convey information to internal and external customers in a clear and concise manner.
• Adhere to company’s core values.
• We are a drug free workplace. All positions require pre-employment screening.

WHY JOIN?

• We are a 3rd generation family-owned company.

• Core values shape our culture and drive us to deliver the best for our employees and customers. We uphold a culture of:- Positivity

  • Teamwork
  • Self-development
  • Integrity
  • Community service
  • Safety

• We offer paid-on-the-job training, development and advancement opportunities from Certified Dealer Trainers.

BENEFITS

• All shifts Monday - Friday 7:00 am - 3:30 pm
• $2,000 sign-on bonus and referral bonus opportunities
• Competitive salary with monthly bonus opportunities
• Comprehensive benefits include medical, dental, vision, and 401(k) with employer match and profit-sharing. Opportunity to earn monthly premium discounts.
• 3 weeks PTO annually prorated in the first year, and 10 paid company holidays.
• Tool loan program
• No flat rate
• Annual Boot, Safety Glasses, and Gym Reimbursement Programs
• Company provided:- Modern service van: Including fuel card and maintenance- Laundered uniforms
  • Technology: Laptop, and iPhone
  • Specialized tools
  • PPE

You should be proficient in:

• Equipment Troubleshooting
• Mechanical Troubleshooting Skills
• Motor Replacement/Repair/Maintenance
• Preventive Maintenance & Inspection
• Maintenance and Repair Skills
• Liquid Propane (LP)
• Lift Truck Repair & Maintenance
• Meets Physical Requirements
• High School / GED
• Excellent Communication Skills
• Basic Computer Skills

Machines & technologies you'll use:

• Diesel Engine (Detroit Diesel, Cummins)
• Automotive Vehicles
• Diesel Vehicles
• Sit-Down Forklift (Hyster, Toyota, Raymond, Crown, Yale)
• Reach Forklift (Hyster, Toyota, Raymond, Crown)
• Electric Pallet Jack (Hyster, Toyota, Raymond, Crown, Yale)
• Pallet Jack (Hyster, Toyota, Crown, Yale)
• Boom Truck
• Boom Crane
• Service Truck
• Calipers and Micrometers
• Forklifts (Hyster, Jungheinrich, Raymond, Crown, Yale)