Job Description

Express Employment Professionals is seeking an experienced Forklift Field Service Technician for a growing, family-owned material handling equipment company serving Southeast Michigan. This is an excellent opportunity to join a company that values integrity, invests in employee development, and provides the tools and support needed for long-term success.

If you have strong mechanical aptitude, enjoy troubleshooting equipment, and take pride in delivering exceptional service, we'd like to hear from you.

Benefits

• Competitive pay based on experience
• Medical, dental, vision, and life insurance
• 401(k) with employer match
• Paid time off and paid holidays
• Paid training and ongoing career development
• Company-provided uniforms
• Company service van and fuel card for field technicians (take-home vehicle)
• Overtime opportunities available
• Consistent first-shift schedule: 7:00 AM to 3:30 PM

Responsibilities

Equipment Maintenance & Repair

• Diagnose, troubleshoot, and repair forklifts and material handling equipment of various makes and models
• Perform mechanical, electrical, hydraulic, and pneumatic repairs
• Conduct safety inspections and equipment evaluations

Preventative Maintenance

• Complete scheduled maintenance services, including inspections, lubrication, fluid checks, and brake system evaluations
• Ensure equipment complies with safety and operational standards

Customer Service

• Communicate professionally with customers regarding equipment issues and repair recommendations
• Work effectively with operations and service teams to minimize downtime

Documentation & Time Management

• Accurately document repairs, inspections, parts usage, and labor hours
• Utilize company software, tablets, and mobile devices to complete service reports and request parts

Service Vehicle & Inventory Management

• Maintain company service vehicle, tools, and inventory
• Submit required paperwork and reports in a timely manner

Safety & Continuous Improvement

• Follow all company safety policies and OSHA regulations
• Participate in ongoing training to stay current on equipment technology and repair best practices

Qualifications

• Experience repairing forklifts, material handling equipment, heavy equipment, construction equipment, agricultural equipment, or related machinery
• Strong knowledge of mechanical, electrical, hydraulic, and pneumatic systems
• Ability to read schematics and use diagnostic tools
• Valid driver's license with a clean driving record
• Basic computer proficiency, including Outlook, tablets, and mobile applications
• Ability to maintain accurate service records and documentation
• Must provide a basic set of hand tools
• Ability to lift and move heavy parts and equipment components
• Ability to work indoors and outdoors in varying conditions
• Must be legally authorized to work in the United States

You should be proficient in:

• Mechanical Troubleshooting Skills
• Maintenance and Repair Skills
• Field Service Readiness
• Equipment Diagnostics & Troubleshooting
• Equipment Repair & Maintenance