The Forklift Driver - Shipping & Receiving is responsible for safely operating a forklift to load, unload, move, and store raw materials and finished goods, and for supporting accurate and timely shipping and receiving. The position plays a critical role in keeping production supplied with materials, getting customer orders out the door on time, and maintaining accurate inventory in a safe and organized warehouse.

**MAIN FUNCTIONS AND RESPONSIBILITIES:

KEY RESPONSIBILITIES

Forklift Operation:

Safely operates a forklift and other material handling equipment to load, unload, move, stage, and store raw materials, corrugated board, finished goods, and supplies. Handles loads carefully to prevent damage to product, equipment, racking, and the facility, and follows all traffic and pedestrian safety rules.

Shipping:

Pulls, stages, and loads customer orders according to bills of lading, packing lists, and load plans. Verifies product, quantities, and labels before loading, secures loads properly in trailers, and makes sure shipments leave complete, undamaged, and on schedule.

Receiving:

Unloads incoming trucks and checks deliveries against purchase orders and packing slips. Inspects materials for damage or shortages, reports discrepancies to the supervisor, and moves received materials to the correct storage or production location.

Production Support:

Keeps production lines supplied with board, materials, and supplies as needed, and removes finished goods from production areas promptly. Communicates with Production, Customer Service, and the Shipping Supervisor about order status, priorities, and delays.

Inventory Accuracy and Documentation:

Accurately records shipments, receipts, and inventory moves on paperwork and in company systems. Stores materials in the correct locations, participates in cycle counts and physical inventories, and reports inventory discrepancies promptly.

Equipment Care and Housekeeping:

Completes daily pre-shift forklift inspections and reports any defects or needed repairs immediately. Keeps docks, aisles, and storage areas clean, organized, and clear of debris, pallets, and banding.

Teamwork and Continuous Improvement:

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Works as part of the shipping and receiving team and helps out wherever needed to keep orders moving. Identifies opportunities to improve dock flow, storage organization, and loading efficiency, and participates in continuous improvement and training activities.

**Safety and Compliance: **

Maintains a safe work environment by following OSHA powered industrial truck requirements, QPI policies, dock and trailer safety procedures (including wheel chocks and dock locks), and lockout/tagout where applicable. Properly uses personal protective equipment and reports unsafe conditions, near misses, and injuries to the supervisor immediately.

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**PERFORMANCE INDICATORS:

INDICATORS

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On-time and accurate shipments (right product, right quantity, right customer)
Receiving accuracy and timely reporting of shortages or damage
Inventory accuracy and correct storage locations
Product, equipment, and facility damage incidents
Safety: zero recordable incidents and completed daily forklift inspections
Accuracy and completeness of shipping and receiving paperwork

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**INTERPERSONAL RELATIONSHIPS

BASIC

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Polite and effective interaction in daily dealings with others.

x

IMPORTANT

Requires a significant degree of influence, relevance, or impact.

CRITICAL

Highly developed interpersonal relationship skills.

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**REQUIRED PROFILE

JOB PROFILE

HARD SKILLS PROFILE

POSITION:

Forklift Driver - Shipping & Receiving

ACADEMIC BACKGROUND

**

High school diploma or GED preferred. Previous experience as a forklift driver, shipping and receiving clerk, warehouse associate, or similar role preferred.

SPECIFIC KNOWLEDGE

Current forklift certification preferred, or the ability to complete QPI forklift training and certification.

Knowledge of shipping and receiving practices, including bills of lading, packing slips, purchase orders, and load securement.

EXPERIENCE

1-2 years of forklift experience in a shipping, receiving, warehouse, or manufacturing environment preferred.

Ability to read and understand orders, labels, and paperwork, and to accurately count and verify product.

Basic computer skills for entering shipments, receipts, and inventory transactions.

Ability to stand, walk, and work in a dock environment with changing temperatures, and to safely lift and handle materials as required.

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COMPETENCY-BASED PROFILE

COMPETENCIES

Analytical Thinking

Achievement Orientation (Results Orientation)

People Management (Directing Others)

People Development (Developing Others)

Leadership

Impact and Influence (Communication)

Initiative (Sense of Urgency)

Customer Service Orientation

Concern for Order, Quality, and Accuracy

Flexibility / Adaptability

Teamwork and Cooperation

Resilience (Stress Tolerance)

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You should be proficient in:

Basic Computer Skills
Forklift Operation
Shipping Practices