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Focused Improvement Engineer

Unilever North America • Jonesboro, AR

Background & Purpose of the Job

On any given day, two billion people use Unilever products to look good, feel good and get more out of life. With more than 400 brands focused on health and wellbeing, no company touches so many people’s lives in so many ways. For us, sustainability is integral to how we do business. With 7 billion people on our planet, the earth’s resources can be strained. This means sustainable growth is the only acceptable model of growth for our business. The Unilever Sustainable Living Plan sets out to decouple our growth from our environmental impact, while at the same time increasing our positive social impact.

The Jonesboro factory is a 24/5 day high-paced dynamic work environment. We achieve goals through collaborative cross-functional teams and WCM focus. The site’s history only dates back 11 years and delights consumers with a variety of Nexxus, Tresemme, St. Ives, Baby Dove, Axe, and other Unilever personal care brands. We are proud to be one of the newest personal care facilities in the Unilever North America network. We are committed to developing leaders equipped to handle challenges across the company.

The purpose of this position is to support the continuous improvement program for the site.

Who You Are & What You’ll Do

The Focused Improvement Engineer role is critical to the development of our factories to World Class, which means zero defects, zero waste and zero losses. She/he will apply extensively the full range of Focused and Quality Improvement methods and tools to counter losses identified in the areas of Safety (SA), Quality (QC), Cost Deployment (CD), Customer Service (CS) and Logistics (L). The Cost Deployment pillar will be populated with data built up through application of the Managing Manufacturing Performance (MMP) Code, which is key to ensuring focus on key losses.

As the Focused Improvement Engineer, you will play a key role in delivering the factory results through the Focused Improvement (FI) methodology. Working directly with Production team members, site Technical Engineering, and all Pillars to act as the technical advisor providing coaching in phenomena identification, root cause analysis and the establishment of countermeasures.

You will achieve this by mastering the WCM methodology through study and practical application, coaching the factory teams as they progress through the program, and driving change.

You will leverage your training and technical knowledge to eliminate losses, waste, and increase the production output across multiple work centers or production lines. You will be guided on loss prioritization and elimination by working close with Cost Deployment, Quality, and Safety Pillar leads. You will also play a key role in moving away from the reactive approach to losses towards a proactive approach.

Your line manager will be the World Class Manufacturing Manager for the site who reports to the Factory Director.

  • You’re a changemaker: You will apply the full set of WCM methods and tools to identify root causes, define countermeasures, and validate their effectiveness.

  • You’re an analytical thinker: You will collect and analyze complex data to penetrate problems’ phenomena and understand root causes.

  • You love to win, and have fun doing it: You will find creative ways to leverage factory talent, train employees on WCM concepts, and lead FI projects. You will be able to apply digital enhancements to processes and workstreams to source data or drive change.

  • You’re a culture & change champion: As we progress towards World Class performance our people need to take more decisions and lead improvement activity. You will be key in setting the road map to achieve this goal and drive the culture change through everyday actions.

What You’ll Need To Succeed

  • BA/BS degree in Engineering (Mechanical/Industrial) preferred

  • Entry level role for post-graduates, must demonstrate a flair for improvement engineering, digital enhancements, and technical knowledge.

  • Attention to detail, bias for action, accountability, written and verbal communication skills, data collection and analysis, problem solving, decision-making, teamwork, and judgement

  • Desired: Related experience in FI or (WCM/TPM principles in manufacturing environment)

What We Can Offer You


Unilever is an organization committed to diversity and inclusion to drive our business results and create a better future every day for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability. For more information, please see Equal Employment Opportunity Posters

Employment is subject to verification of pre-screening tests, which may include drug screening, background check, credit check and DMV check.

If you are an individual with a disability in need of assistance at any time during our recruitment process, please contact us at NA.Accommodations@unilever.com. Please note: This email is reserved for individuals with disabilities in need of assistance and is not a means of inquiry about positions or application statuses.