Job Description

Custom Truck One Source (CTOS) is a leading manufacturer and provider of utility trucks and equipment with over 30 years of industry experience, 40 + locations nationwide, more than 2,500 employees, and a rental fleet exceeding 10,000 trucks.

We are seeking a Field Service Technician to perform safety, compliance, and preventive maintenance inspections on utility trucks, aerial devices, and related equipment at customer locations.

This role requires strong mechanical aptitude, the ability to identify equipment deficiencies, and a commitment to safety, quality, and customer service.

Key Responsibilities

• Perform 90-day and periodic aerial inspections to assess the mechanical, structural, and operational condition of aerial devices.
• Conduct dielectric testing to verify electrical insulating capabilities.
• Complete bucket liner inspections for physical condition and insulation integrity.
• Perform annual ANSI/aerial inspections and DOT compliance inspections.
• Conduct manufacturer-recommended preventive maintenance (PM) inspections, including lubrication, hydraulic systems, fluids, filters, and wear components.
• Document inspection findings and provide repair recommendations as needed.
• Complete DOT, ANSI, and dielectric testing in accordance with applicable standards and regulations.
• Diagnose and troubleshoot hydraulic, pneumatic, mechanical, and electrical systems.
• Operate and inspect equipment to identify defects, safety concerns, and maintenance needs.
• Perform initial inspections, diagnostics, and parts identification/requisition when necessary.
• Perform routine maintenance on equipment and vehicles.
• Ensure all equipment meets quality, operational, and safety standards.
• Maintain accurate inspection reports, service records, labor documentation, and repair recommendations.
• Submit work orders and repair documentation for approval.
• Follow all company safety policies and procedures while maintaining a professional work environment.
• Attend required safety meetings and technical training sessions.

Qualifications

• High school diploma or GED required.
• Minimum of 5 years of heavy-duty truck, utility equipment, or related technician experience.
• Working knowledge of electrical systems, hydraulic systems, welding, schematics, and blueprints.
• Ability to accurately document inspection and service findings using computer-based software systems.
• Valid driver's license required.
• Must provide own mechanic tools.
• Ability and willingness to travel overnight approximately 30-50% of the time.

Competencies

• Strong troubleshooting and diagnostic abilities.
• Knowledge of equipment operation, maintenance, and repair practices.
• Strong attention to detail and documentation accuracy.
• Effective time management and organizational skills.
• Ability to work independently with minimal supervision.
• Commitment to safety and quality workmanship.

Physical & Work Environment Requirements

• Positive attitude, professionalism, and reliable attendance.
• Ability to work indoors and outdoors in varied weather and environmental conditions.
• Ability to lift, carry, push, and pull equipment, tools, and parts as required.
• Comfortable working at heights and around heavy equipment.
• Strong verbal and written communication skills.
• Manual dexterity is necessary to safely operate tools, equipment, and testing devices.
• Ability to analyze information and solve mechanical and operational issues in the field.

What CTOS Provides

• Company service truck
• Laptop/computer and cell phone
• Ongoing technical training and career development
• Competitive market-based compensation with overtime opportunities
• Medical, dental, vision, and life insurance
• 401(k) with company match
• Paid vacation, sick time, and company holidays
• Uniforms provided
• Safety boot allowance
• Safety glasses allowance

If you are an experienced technician who enjoys working independently, traveling to customer sites, and ensuring equipment safety, compliance, and reliability, we encourage you to apply.

Equal Opportunity Employer

Custom Truck One Source is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, veteran status, sexual orientation, gender identity, or any other protected characteristic under applicable federal, state, or local law.

Work Authorization Notice

Custom Truck One Source does not sponsor employment visas. Applicants must be authorized to work in the United States without current or future sponsorship requirements.