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Field Service Technician

Sterling Engineering

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$38.46-55.29 /h
PAY RATE
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near North Canton, OH
LOCATION
First Shift
SHIFT

Job Description

As posted by the hiring company

Job Overview:

Field Tech Specialist – Automation & Controls

Compensation: $80,000–$115,000 annually

Position Type: Full-Time, Direct Hire

Travel: Approximately 75%

Reports To: Engineering Manager

Position Overview

We are seeking an experienced Field Tech Specialist to support industrial automation, robotics, and controls systems across manufacturing and customer locations. This hands-on role focuses on troubleshooting, programming, commissioning, and optimizing automated equipment to improve reliability, safety, and production performance.

The ideal candidate has strong experience with Allen-Bradley PLCs, Rockwell software, and FANUC robotics, along with the ability to lead controls projects, resolve complex technical issues, and provide hands-on training to maintenance and engineering teams.

Key Responsibilities

  • Troubleshoot, diagnose, and repair industrial automation and electrical control systems at manufacturing and customer sites.
  • Program, modify, and optimize PLCs, robots, HMIs, servo systems, VFDs, sensors, and industrial networks.
  • Lead automation and controls projects from initial concept through design, installation, programming, testing, and commissioning.
  • Install, start up, commission, and validate automated equipment to ensure safe and reliable operation.
  • Provide on-site and emergency technical support to minimize production downtime and resolve complex equipment issues.
  • Troubleshoot and maintain automation safety systems and verify compliance with applicable safety requirements.
  • Read, interpret, and update electrical schematics, control drawings, and technical documentation.
  • Maintain control system backups, bills of material, spare parts recommendations, and technical manuals.
  • Identify opportunities to improve equipment reliability, productivity, safety, and maintainability.
  • Research and recommend automation technologies, controls components, and system upgrades.
  • Mentor and train maintenance personnel, engineers, and technicians on automation systems and troubleshooting techniques.
  • Support capital projects, equipment testing, process improvements, and customer installations.

Required Qualifications

  • 5+ years of manufacturing experience.
  • Hands-on experience with Rockwell Automation software, including Studio 5000 Logix Designer and FactoryTalk View Studio ME/SE.
  • Experience programming and troubleshooting FANUC robots using the teach pendant and ROBOGUIDE.
  • Ability to read and interpret electrical schematics, flowcharts, and Allen-Bradley PLC code.
  • Strong understanding of industrial automation, controls integration, and structured programming principles.
  • Excellent troubleshooting, problem-solving, and decision-making skills.
  • Ability to travel approximately 75% of the time, including overnight stays.
  • Ability to work safely around industrial equipment and electrical systems up to 480VAC.

Preferred Qualifications

  • Associate degree or equivalent combination of education and experience.
  • Bachelor’s degree in Electrical Engineering, Controls Engineering, Mechanical Engineering, or a related field.
  • Experience in automated machining, fabrication, or other highly automated manufacturing environments.
  • Formal training in robotics and industrial automation.
  • SQL or other database language experience.
  • Experience with electrical panel design, industrial networks, hydraulic systems, and pneumatic systems.

Work Environment & Physical Requirements

  • Combination of computer-based engineering work and hands-on troubleshooting in manufacturing and field environments.
  • Frequent standing, walking, bending, climbing, and working around industrial machinery.
  • Ability to lift up to 50 pounds and handle tools, equipment, and materials as needed.
  • Exposure to varying weather conditions, industrial noise, welding fumes, and non-climate-controlled environments.
  • Ability to travel extensively by car and air, including occasional weekend or after-hours support.

What We're Looking For

A technically strong, safety-focused problem solver who can work independently in the field, take ownership of automation projects, and serve as a trusted technical resource for engineering, maintenance, and operations teams.

Equal Opportunity Employer: All qualified applicants will receive consideration for employment without regard to protected characteristics under applicable law.

You should be proficient in:

  • PLC Troubleshooting Skills
  • Electrical Troubleshooting Skills
  • Mechanical Troubleshooting Skills
  • 120/208/240/480 Voltage Systems
  • PLC Wiring Experience
  • Pneumatics Troubleshooting
  • Industrial Electrical Experience
  • Field Service Readiness
  • Industrial Electrical Systems
  • Hydraulic Systems & Components
  • Equipment Installation & Wiring
  • Equipment Repair & Maintenance
  • Allen-Bradley
  • Automation Systems
  • Fanuc Robots
  • HMIs
  • Lift 50 Lbs
  • sensors
  • Servo Systems
  • VFDS

Machines & technologies you'll use:

  • Variable Frequency Drives (VFD)
  • Programmable Logic Controller (PLC) (Fanuc, Allen Bradley, Siemens)
  • Servo Motors